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Sales Supervisor – Retail at Petro Canada and A&W

Visa Information

This employer welcomes applications from international candidates. If you are planning to relocate to Canada, you may be eligible to apply even if you don’t currently hold a Canadian work permit. The employer accepts applications from Canadian citizens, permanent residents, temporary residents, and other candidates with or without valid Canadian work permits. However, it is essential to confirm your visa/work permit eligibility directly with the employer before applying.

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Job Overview

Petro Canada and A&W are seeking motivated individuals to join their team as Sales Supervisors in retail locations across the Greater Toronto Area. This is a fantastic opportunity for those looking to build a career in retail management with two well-established Canadian brands. The position offers permanent, full-time employment with competitive compensation and the chance to develop leadership skills in a dynamic retail environment.

Company Information

Petro Canada is one of Canada’s leading integrated energy companies, providing fuel, lubricants, and other energy products to customers across the country. A&W is a beloved Canadian restaurant chain famous for its burgers, root beer, and other comfort foods. Together, they offer a unique retail experience combining fuel services with food service, creating diverse opportunities for professional growth.

Position Details

The Sales Supervisor position is a permanent, full-time role requiring 32 hours of work per week. The monthly salary is $3,052, providing a stable income with benefits for eligible employees. This position is ideal for individuals seeking career advancement in retail management with opportunities for professional development within established Canadian companies.

Work Locations

This position is available at multiple locations in the Greater Toronto Area, including Mississauga and Etobicoke. Specific addresses include 7355 Goreway Dr in Mississauga (L4T 2T8) and various locations in Etobicoke (M9W 1H7). All positions require on-site work, making this an excellent opportunity for those living in or planning to relocate to the Toronto area.

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Responsibilities

As a Sales Supervisor, you will be responsible for overseeing daily retail operations and ensuring excellent customer service. Key responsibilities include assigning sales workers to their duties, establishing work schedules, and supervising staff activities. You will also be responsible for ordering merchandise, organizing and maintaining inventory, and managing cash operations to ensure smooth day-to-day functioning of the retail location.

Sales and Customer Service

The Sales Supervisor plays a crucial role in driving sales and maintaining customer satisfaction. You will be expected to actively sell merchandise to customers, address customer requests and complaints promptly, and resolve issues that may arise, including supply shortages. Your ability to provide exceptional customer service will directly contribute to the success of the retail location.

Staff Management

Staff management is a key component of this role. You will supervise and coordinate the activities of sales workers, ensuring that all team members are performing their duties effectively. This includes providing guidance, training, and support to staff, as well as addressing any performance issues in a constructive manner.

Inventory Control

Effective inventory management is essential for retail success. As Sales Supervisor, you will be responsible for organizing and maintaining inventory levels, ensuring that popular items are always available for customers. You will also process merchandise returns, authorize returns when appropriate, and monitor inventory to prevent shortages or overstock situations.

Reporting

Regular reporting is an important aspect of this position. You will prepare reports on sales volumes, merchandising effectiveness, and personnel matters. These reports help management make informed decisions about inventory, staffing, and promotional strategies, contributing to the overall success of the retail operation.

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Operational Management

The Sales Supervisor is responsible for various operational aspects of the retail location. This includes managing cash handling procedures, ensuring compliance with company policies and procedures, and maintaining a safe and clean environment for both customers and staff. Your attention to detail will be crucial in maintaining operational excellence.

Required Skills and Qualifications

While specific education and experience requirements are not explicitly stated, successful candidates typically possess strong leadership abilities and excellent communication skills. Previous retail or supervisory experience is often considered an asset. The ideal candidate will be customer-focused, organized, and capable of handling multiple responsibilities simultaneously in a fast-paced environment.

Language Requirements

Specific language requirements are not detailed in the job posting. However, proficiency in English is typically required for effective communication with customers, staff, and management. Additional language skills may be beneficial depending on the diversity of the customer base at specific locations.

Benefits

While specific benefits are not listed in the job posting, employees of Petro Canada and A&W typically receive competitive compensation packages. This may include health benefits, retirement savings plans, employee discounts, and opportunities for advancement within the company. Full-time employees often enjoy additional benefits such as paid time off and professional development opportunities.

Career Development

Working as a Sales Supervisor with Petro Canada and A&W provides excellent opportunities for career advancement within the retail and service industries. The companies offer training programs and development opportunities that can help you build valuable skills in management, customer service, and operations, enhancing your resume for future career opportunities in Canada.

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How to Apply

Who can apply for this job?
The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, other candidates, with or without a valid Canadian work permit.

Application Process

To apply for this position, you should submit your application through the appropriate channels as specified by Petro Canada and A&W. Typically, this involves submitting an online application through the company’s career portal or through job boards such as Job Bank where this position is listed (Job Bank #3425283). Be sure to include a comprehensive resume highlighting any relevant experience in retail, customer service, or supervision.

Application Tips

When applying, emphasize your leadership abilities and customer service experience. If you are an international candidate, clearly state your immigration status and work permit eligibility in your application. Be prepared to discuss how your skills align with the responsibilities outlined in the job posting, particularly your ability to supervise staff, manage inventory, and ensure excellent customer service.

Interview Process

The interview process may include one or more interviews with hiring managers or team leaders. You may be asked questions about your experience in retail, your approach to staff supervision, and how you handle customer service challenges. For international candidates, questions about your immigration status and work authorization may also be part of the interview process.

Next Steps

If selected for an interview, you will be contacted by the employer to discuss the position in more detail and assess your fit for the role. Be prepared to provide references and discuss your availability for the 32-hour weekly schedule. The position starts as soon as possible, so successful candidates may need to be ready to begin work promptly after the hiring process is complete.

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Community Integration

Working in retail with Petro Canada and A&W provides an excellent opportunity to integrate into the Canadian community. These well-established companies are part of the fabric of Canadian life, offering products and services used by Canadians daily. This position can help you build a professional network and gain valuable Canadian work experience, which is essential for long-term success in Canada.

Relocation Support

While specific relocation support is not mentioned in the job posting, working with established national companies like Petro Canada and A&W may provide resources for new employees. These companies often have experience supporting diverse workforces and may offer assistance with orientation and integration into Canadian workplace culture.

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