About Sweet City Candy
Sweet City Candy is Winnipeg’s premier destination for confectionery delights, offering an extensive selection of candies, chocolates, and sweet treats that bring joy to customers of all ages. We pride ourselves on creating magical experiences for our customers and maintaining a vibrant, welcoming atmosphere in our retail stores. As we continue to grow, we’re seeking a dedicated Retail Store Supervisor to join our team and help us spread sweetness throughout the community.
Job Overview
We are looking for an experienced Retail Store Supervisor to oversee daily operations at our Winnipeg location. This permanent full-time position offers an excellent opportunity for someone with retail leadership experience to take their career to the next level while working in a fun, dynamic environment. The successful candidate will play a crucial role in maintaining our high standards of customer service and operational excellence.
Position Details
Job Title
Retail Store Supervisor
Company
Sweet City Candy
Location
Winnipeg, Manitoba R2W 0A2 (On-site position)
Salary
$30.50 per hour
Schedule
35 hours per week, full-time permanent employment
Employment Type
Permanent full-time position starting as soon as possible
Key Responsibilities
Staff Supervision and Management
As Retail Store Supervisor, you will be responsible for supervising various team members including apprentices, stage hands, and design team personnel. Your leadership will be essential in creating a positive work environment where staff can thrive and develop their skills.
Duty Assignment and Scheduling
You will assign sales workers to appropriate duties based on their skills and store needs, ensuring optimal coverage during all business hours. Establishing and maintaining effective work schedules will be a key part of your daily responsibilities.
Training and Development
The successful candidate will hire new team members and provide comprehensive training or arrange for professional development opportunities. This includes onboarding new staff and ensuring all team members are equipped with the knowledge needed to excel in their roles.
Inventory and Merchandise Management
You will be responsible for ordering merchandise to maintain optimal inventory levels, authorizing returns of merchandise when necessary, and organizing inventory to ensure efficient store operations. Managing supply shortages proactively will be crucial to maintaining smooth business operations.
Sales and Customer Service
In addition to supervisory duties, you will actively sell merchandise and provide exceptional customer service. Resolving customer requests and complaints effectively will be an important aspect of maintaining our reputation for outstanding service.
Reporting and Administration
Preparing detailed reports on sales volumes, merchandising performance, and personnel matters will be part of your regular responsibilities. These reports will help inform business decisions and strategic planning.
Financial Management
You will manage cash operations, ensuring accuracy in transactions and proper financial procedures are followed. This includes overseeing daily cash handling and reconciliation processes.
Performance Management
Conducting regular performance reviews for team members will help maintain high standards and identify opportunities for growth and development within your team.
Qualifications and Requirements
Experience
While specific experience requirements are flexible, we are seeking candidates with demonstrated retail supervision experience. Experience in candy, confectionery, or specialty retail is considered an asset but not required.
Education
Formal education requirements are flexible. We value practical experience, leadership skills, and a strong work ethic above specific educational credentials.
Language
Proficiency in English is required for effective communication with staff and customers. Additional language skills are always welcome in our diverse community.
Who Can Apply
Sweet City Candy welcomes applications from Canadian citizens, permanent residents, and temporary residents of Canada. We are also open to considering other candidates, including those with or without a valid Canadian work permit. This inclusive approach reflects our commitment to diversity and our recognition of the valuable contributions that immigrants bring to our team and community.
Why Winnipeg is a Great Place to Live and Work
Welcoming Community
Winnipeg is known for its friendly, multicultural community that warmly welcomes newcomers from around the world. The city offers excellent support services for immigrants, including language classes, settlement services, and community networks that help newcomers integrate smoothly.
Affordable Living
Compared to other major Canadian cities, Winnipeg offers remarkably affordable housing costs and living expenses. This makes it an ideal location for those looking to establish themselves in Canada without the financial pressure often found in larger metropolitan areas.
Career Opportunities
Winnipeg’s diverse economy provides numerous opportunities for career growth across various sectors. The city’s stable job market and growing retail sector make it an excellent place to build a long-term career.
Benefits of Working at Sweet City Candy
Competitive Compensation
At $30.50 per hour, we offer above-market compensation for retail supervisory positions, recognizing the importance and responsibility of this role.
Stable Employment
This permanent full-time position provides job security and consistent hours, allowing for better financial planning and stability.
Career Development
We believe in promoting from within and providing opportunities for professional growth. Successful performance in this role can lead to advanced positions within our growing company.
Positive Work Environment
Working in a candy store brings joy and positivity to each day. Our team enjoys a fun, energetic atmosphere while maintaining professional standards.
Application Process
We encourage all interested candidates to apply regardless of their current immigration status. While we are open to hiring international candidates, applicants must confirm their visa and work permit eligibility directly with us during the application process.
How to Apply
Please submit your application through the Job Bank platform using reference number #3409958. Ensure your application highlights your retail experience, supervisory skills, and any relevant background that makes you suitable for this position.
Support for Newcomers to Canada
We understand that relocating to a new country can be challenging. Sweet City Candy is committed to providing support and guidance to successful candidates who are new to Canada, helping with the transition and integration process where possible.
Join Our Sweet Team
If you’re looking for a rewarding supervisory role in a positive environment with competitive compensation, Sweet City Candy offers an excellent opportunity. We value diversity, hard work, and a passion for customer service. Join us in creating sweet experiences for Winnipeg shoppers while building a stable career in Canada’s welcoming prairie city.
Equal Opportunity Employer
Sweet City Candy is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other protected status.
