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Restaurant Manager Position at No. 24 Cafe & Bistro – Surrey, BC

About No. 24 Cafe & Bistro

No. 24 Cafe & Bistro is a premier dining establishment located in the heart of Surrey, British Columbia. We pride ourselves on delivering exceptional culinary experiences and creating a warm, welcoming atmosphere for our diverse clientele. Our restaurant has become a beloved community hub, known for its innovative menu, excellent service, and commitment to quality.

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Job Overview

We are seeking an experienced and dynamic Restaurant Manager to join our team at No. 24 Cafe & Bistro. This permanent, full-time position offers an excellent opportunity for a skilled hospitality professional to lead our operations and contribute to our continued success. The ideal candidate will be passionate about food service, team leadership, and creating memorable dining experiences.

Location Details

Our restaurant is conveniently located at 15355 24 Ave, Surrey, BC V4A 2H9. Surrey is one of British Columbia’s fastest-growing cities, offering a vibrant multicultural community, excellent amenities, and beautiful natural surroundings. The location provides easy access to public transportation and major highways, making it convenient for both local residents and visitors.

Compensation Package

This position offers a competitive hourly wage of $37.00 per hour for 30 hours per week, translating to an annual salary of approximately $57,720. The compensation package reflects our commitment to attracting and retaining top talent in the hospitality industry.

Employment Terms

This is a permanent, full-time position with immediate start availability. We offer stable employment with consistent hours, providing financial security and career growth opportunities within our organization.

Who Can Apply

We welcome applications from Canadian citizens, permanent residents, temporary residents of Canada, and international candidates with or without valid Canadian work permits. Our inclusive hiring policy reflects our commitment to diversity and our belief in providing equal opportunities to all qualified candidates.

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For International Applicants

If you are considering relocating to Canada, this position offers an excellent opportunity to establish yourself in the Canadian job market. Surrey’s diverse community makes it an ideal location for newcomers to Canada, with extensive support services available for immigrants.

Key Responsibilities

Operational Management

As Restaurant Manager, you will be responsible for evaluating daily operations to ensure smooth functioning of all restaurant activities. This includes monitoring workflow, identifying areas for improvement, and implementing efficient processes to enhance customer experience and operational effectiveness.

Staff Supervision and Development

You will supervise and mentor our talented team, monitoring staff performance and providing constructive feedback. Your role includes conducting regular performance reviews, identifying training needs, and implementing development programs to help team members grow professionally.

Recruitment and Scheduling

The position involves recruiting qualified staff members who align with our restaurant’s values and service standards. You will be responsible for setting staff work schedules that optimize coverage while ensuring compliance with labor regulations and maintaining work-life balance for our team.

Training Excellence

Developing and delivering comprehensive training programs for new and existing staff is a crucial aspect of this role. You will ensure all team members are well-versed in our service standards, menu knowledge, and operational procedures.

Financial Management

Your financial responsibilities include balancing cash registers, completing daily balance sheets, cash reports, and related financial documentation. You will also cost products and services to maintain profitability while delivering value to our customers.

Inventory Control

Organizing and maintaining inventory is essential to our operations. You will implement effective inventory management systems, monitor stock levels, and ensure proper rotation of products to minimize waste and maximize freshness.

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Customer Relations

Addressing customers’ complaints or concerns promptly and professionally is a key responsibility. You will ensure that every guest leaves satisfied and that any issues are resolved to maintain our reputation for excellent service.

Service Excellence

Providing exceptional customer service and leading by example in guest interactions will be central to your role. You will set the standard for service excellence and ensure all team members uphold our commitment to customer satisfaction.

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Required Experience and Skills

Technical Proficiency

Candidates must have experience with MS Excel and MS Word, as these tools are essential for financial reporting, scheduling, inventory management, and communication within our organization.

Leadership Experience

Previous experience in restaurant management or supervisory roles is required. The ideal candidate will have a proven track record of successfully leading teams in a hospitality environment.

Benefits of Working With Us

While specific benefits are not detailed in the posting, we offer a comprehensive package that typically includes opportunities for professional development, potential for performance bonuses, staff meals, and a supportive work environment. We believe in investing in our team members’ growth and well-being.

Career Development Opportunities

This position offers excellent opportunities for career advancement within our growing organization. We are committed to developing our managers and providing pathways for professional growth in the hospitality industry.

Application Process

Interested candidates should apply through the designated application channels. We encourage applicants to highlight their relevant experience, technical skills with MS Office applications, and their approach to team leadership and customer service.

Why Choose Surrey, BC

Surrey offers an exceptional quality of life with affordable housing options compared to Vancouver, excellent schools, diverse cultural communities, and beautiful parks and recreational facilities. The city’s growing economy and multicultural environment make it an ideal place for both personal and professional growth.

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Support for Newcomers

For those relocating to Canada, Surrey offers numerous settlement services including language training, employment support, and community integration programs. The city’s diverse population ensures that newcomers can find communities that share their cultural background while embracing Canadian values.

Commitment to Diversity

No. 24 Cafe & Bistro is committed to creating an inclusive workplace that values diversity. We believe that different perspectives and experiences strengthen our team and enhance our ability to serve our diverse customer base.

Join Our Team

If you are passionate about hospitality, possess strong leadership skills, and are looking for an opportunity to grow with a dynamic restaurant, we encourage you to apply. This position represents an excellent chance to build a rewarding career in Canada’s vibrant hospitality industry.

Next Steps

We look forward to reviewing your application and potentially welcoming you to our team at No. 24 Cafe & Bistro. This position offers not just a job, but a career path in one of Surrey’s most respected dining establishments.

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