Visa Note
Kentucky Fried Chicken welcomes applications from international candidates. If you are considering relocating to Canada for this position, we encourage you to confirm your visa and work permit eligibility directly with our hiring team. KFC is committed to building diverse teams and welcomes skilled professionals from around the world to join our Canadian operations.
About Kentucky Fried Chicken
Kentucky Fried Chicken (KFC) is a globally recognized quick-service restaurant chain famous for its Original Recipe fried chicken. Founded by Colonel Harland Sanders, KFC has been serving delicious meals to customers worldwide for decades. In Canada, KFC operates hundreds of locations, providing quality food and excellent customer service to communities across the country. We pride ourselves on our commitment to quality, innovation, and customer satisfaction.
Job Overview
We are seeking an experienced and dedicated Restaurant Manager to join our team at our Burnaby, BC location. As a Restaurant Manager, you will play a crucial role in ensuring the smooth operation of our restaurant, maintaining high standards of food quality and customer service, and leading our team to success. This is a permanent, full-time position offering competitive compensation and the opportunity to grow within our organization.
Location Details
This position is based at our KFC location in Burnaby, British Columbia. Burnaby is a vibrant city in the Metro Vancouver area, known for its diverse population, excellent amenities, and convenient access to Vancouver and other Lower Mainland communities. Our restaurant is located at 2002 Park Royal S, West Vancouver, BC V7T 2W4, and operates on-site. This location offers a dynamic work environment with a steady flow of customers and ample opportunities for professional growth.
Compensation and Benefits
We offer a competitive hourly wage ranging from $27.69 to $40.00 per hour, with compensation subject to negotiation based on experience and qualifications. This is a permanent, full-time position requiring 40 hours per week. While specific benefits details are not listed, KFC typically offers comprehensive benefits packages including health and dental coverage, paid time off, and opportunities for career advancement within the company.
Key Responsibilities
As Restaurant Manager at KFC, you will be responsible for overseeing all aspects of restaurant operations. Your primary duties will include analyzing budgets to boost and maintain the restaurant’s profits, evaluating daily operations, and making strategic decisions to improve efficiency and service quality. You will modify food preparation methods and menu prices according to the restaurant budget, ensuring optimal profitability while maintaining product quality and customer satisfaction.
Operational Management
You will be responsible for planning and organizing daily operations, ensuring that all restaurant functions run smoothly and efficiently. This includes coordinating with various departments, managing resources, and implementing operational procedures that enhance productivity and service quality. Your role will involve setting staff work schedules, supervising staff performance, and ensuring that all team members are properly trained and equipped to perform their duties effectively.
Staff Management
Leading and developing our team is a critical component of this role. You will supervise staff, conduct performance reviews, and provide ongoing training and support to ensure team members meet performance standards. You will create a positive work environment that encourages teamwork, professionalism, and exceptional customer service. Additionally, you will handle staffing needs, including hiring, onboarding, and addressing any performance issues that may arise.
Financial Oversight
Financial management is essential to the success of our restaurant. You will analyze financial data, prepare reports, and make informed decisions to maximize profitability. This includes monitoring expenses, controlling costs, identifying opportunities for revenue growth, and ensuring compliance with financial policies and procedures. Your ability to interpret financial data and implement effective cost-control measures will be crucial to achieving our business objectives.
Quality Assurance
Maintaining high standards of food quality and safety is paramount at KFC. You will ensure that all food preparation methods meet company standards and health regulations. This includes supervising food preparation processes, monitoring inventory levels, and implementing procedures to minimize waste and ensure product freshness. Your commitment to quality will directly impact customer satisfaction and the restaurant’s reputation.
Customer Service Excellence
Providing exceptional customer service is at the heart of our business. You will address customers’ complaints or concerns promptly and professionally, ensuring that all issues are resolved to the customer’s satisfaction. Your role will involve implementing customer service standards, training staff on best practices, and continuously seeking ways to enhance the customer experience. Building strong relationships with customers is key to our success.
Marketing and Promotion
You will participate in marketing plans and implementation to drive sales and increase customer traffic. This includes developing promotional strategies, coordinating with marketing teams, and executing in-store promotions and events. Your creativity and business acumen will help identify opportunities to attract new customers and retain existing ones, contributing to the restaurant’s growth and success.
Regulatory Compliance
Ensuring compliance with health and safety regulations is a critical responsibility. You will stay informed about current regulations, implement proper safety procedures, and conduct regular inspections to maintain a safe working environment. This includes overseeing food handling practices, maintaining cleanliness standards, and ensuring that all staff follow safety protocols. Your commitment to compliance will protect both employees and customers.
Inventory Management
Efficient inventory management is essential to control costs and ensure product availability. You will organize and maintain inventory, conduct regular stock counts, and implement systems to track inventory levels effectively. This includes ordering supplies, managing storage conditions, and minimizing waste through proper inventory rotation and forecasting. Your attention to detail in inventory management will contribute to the restaurant’s financial health.
Leadership and Team Development
As a leader in our organization, you will be responsible for fostering a positive and productive work environment. This includes motivating staff, recognizing achievements, and providing opportunities for professional growth and development. Your leadership style will influence team morale and performance, ultimately impacting the restaurant’s success and customer satisfaction.
Performance Monitoring
You will monitor various performance metrics to assess the restaurant’s operational efficiency and effectiveness. This includes tracking sales data, customer feedback, staff productivity, and compliance with company standards. Regular analysis of these metrics will help identify areas for improvement and inform strategic decisions to enhance overall performance and profitability.
Who Can Apply for This Job?
Kentucky Fried Chicken welcomes applications from diverse candidates. The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada. Additionally, we encourage applications from other candidates, with or without a valid Canadian work permit. If you are an international candidate interested in this position, we recommend contacting our hiring team to discuss visa and work permit eligibility requirements.
How to Apply
To apply for this Restaurant Manager position at Kentucky Fried Chicken in Burnaby, BC, please follow these steps:
Application Process
1. Prepare your resume highlighting your relevant experience in restaurant management or similar leadership roles.
2. Include a cover letter that demonstrates your understanding of the restaurant industry and your leadership philosophy.
3. Submit your application through the appropriate channel as specified by our hiring team.
4. Be prepared to provide references from previous employers who can speak to your management abilities and performance.
Interview Process
If your application is selected, you will be invited for an interview with our hiring team. The interview process may include multiple stages to assess your qualifications, leadership skills, and cultural fit with KFC. You may be asked to participate in practical exercises or scenarios relevant to restaurant management. Come prepared to discuss your experience, problem-solving abilities, and vision for restaurant operations.
Onboarding and Training
Upon successful selection, you will undergo comprehensive onboarding and training to familiarize yourself with KFC’s operations, standards, and procedures. This training will equip you with the knowledge and skills needed to excel in your role as Restaurant Manager. We are committed to providing our managers with the resources and support necessary for success.
Equal Opportunity Employer
Kentucky Fried Chicken is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace where all employees feel respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Start Date
This position starts as soon as possible. We are seeking motivated and qualified candidates who can transition into the role promptly and begin contributing to our team’s success. If you are ready to take on this exciting opportunity and make a difference in our restaurant operations, we encourage you to apply today.
Job Vacancy Information
Please note that there are currently 2 vacancies available for this Restaurant Manager position at our KFC location in Burnaby, BC. This presents a great opportunity for qualified candidates to join our team and grow their careers with a globally recognized brand. Source Job Bank #3462476.
