About Shanghai 360
Shanghai 360 is a well-established restaurant located in Burnaby, British Columbia, offering authentic Chinese cuisine with a modern twist. We are dedicated to providing exceptional dining experiences to our customers while fostering a positive and inclusive work environment for our team members. As we continue to grow, we are seeking a motivated and experienced Restaurant Assistant Manager to join our leadership team and help drive our success.
Job Overview
We are looking for a dedicated Restaurant Assistant Manager to oversee daily operations, ensure excellent customer service, and support our team of 5-10 staff members. This is a permanent, full-time position offering competitive compensation at $36.60 per hour for 30-40 hours per week. The opportunity is ideal for individuals with restaurant management experience who are passionate about food service and leadership.
Key Responsibilities
As Restaurant Assistant Manager at Shanghai 360, you will play a crucial role in our daily operations. Your primary responsibilities will include monitoring staff performance to ensure high standards are maintained, planning and organizing daily operations to ensure smooth functioning, and recruiting qualified staff to join our team.
Staff Management
You will be responsible for setting staff work schedules to ensure adequate coverage during peak hours, supervising staff to maintain operational standards, and training team members to provide excellent customer service. Our team consists of 5-10 people, so you’ll have the opportunity to build strong relationships with each team member.
Operations Management
The Assistant Manager will organize and maintain inventory to prevent shortages and waste, negotiate arrangements with suppliers for food and other supplies to get the best quality at competitive prices, and ensure health and safety regulations are followed at all times to maintain a safe working environment for staff and customers alike.
Customer Relations
Providing exceptional customer service is at the heart of our business. You will address customers’ complaints or concerns promptly and professionally, ensuring their satisfaction and loyalty. Additionally, you will assist in managing special events and promotions to enhance the dining experience and increase customer engagement.
Qualifications and Requirements
While specific education requirements are not specified, we are looking for candidates with restaurant management experience or equivalent food service industry experience. Strong leadership skills are essential, as you will be supervising and training staff. Excellent communication skills are required to interact effectively with team members, suppliers, and customers.
Essential Skills
Successful candidates should possess strong organizational skills to manage daily operations efficiently, problem-solving abilities to address challenges as they arise, and attention to detail to maintain high standards of service and food quality. Basic knowledge of food safety regulations is also important.
Language Requirements
While specific language requirements are not specified, proficiency in English is necessary for effective communication with staff, suppliers, and customers. Knowledge of Mandarin or other Chinese dialects would be considered an asset given our Chinese cuisine focus, but is not required.
Compensation and Benefits
We offer a competitive hourly wage of $36.60 for this permanent, full-time position. While specific benefits are not detailed, Shanghai 360 is committed to providing a comprehensive compensation package that recognizes your value and contribution to our team.
Work Schedule
This position requires 30-40 hours per week, with a flexible schedule that may include evenings, weekends, and holidays to align with restaurant operating hours. The exact schedule will be determined based on business needs and discussed during the interview process.
Work Location
The position is located at our restaurant in Burnaby, British Columbia. Our address is 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3. This is an on-site position requiring your physical presence at the restaurant during scheduled hours.
About Burnaby and British Columbia
Burnaby is a vibrant city in the heart of the Greater Vancouver area, offering an excellent quality of life with diverse cultural communities, beautiful natural surroundings, and abundant recreational opportunities. British Columbia is known for its stunning landscapes, mild climate, and welcoming attitude toward newcomers from around the world.
Opportunity for Immigrants and Newcomers
Shanghai 360 is committed to building a diverse and inclusive workplace. We welcome applications from Canadian citizens, permanent residents, and temporary residents of Canada. We are also open to international candidates who are eligible to work in Canada, with or without a valid Canadian work permit.
Visa and Work Permit Information
While we welcome international applicants, it is important to note that you must confirm your visa and work permit eligibility directly with us before employment can be confirmed. We encourage all candidates to familiarize themselves with Canadian immigration requirements and to be prepared to discuss their work authorization status during the application process.
Why Join Shanghai 360?
Joining our team offers numerous benefits, including competitive compensation, opportunities for professional growth, and the chance to work in a dynamic restaurant environment with a diverse team. We value our employees and strive to create a workplace where everyone can thrive and develop their skills.
Growth Opportunities
We believe in promoting from within whenever possible. As a Restaurant Assistant Manager, you’ll gain valuable experience in all aspects of restaurant operations, positioning you for future advancement within our company or the broader hospitality industry.
Company Culture
At Shanghai 360, we foster a collaborative and supportive work environment where every team member’s contribution is valued. We celebrate diversity and believe that different perspectives enrich our workplace and enhance our ability to serve our diverse customer base effectively.
Support for Newcomers
We understand that relocating to a new country can be challenging. While we cannot provide direct immigration support, we are committed to creating a welcoming environment where newcomers feel supported and can build a successful career in the hospitality industry.
How to Apply
To apply for the Restaurant Assistant Manager position at Shanghai 360, please submit your resume and a cover letter highlighting your relevant experience and interest in this opportunity. Applications should be submitted through Job Bank using reference #3457265 or directly to our restaurant management team.
Application Process
Our application process typically involves an initial review of submitted materials, followed by an interview with our management team. Successful candidates may be invited for a second interview or a practical assessment to demonstrate relevant skills. We aim to respond to all applicants within two weeks of submission.
Who Can Apply
The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada. We also welcome applications from other candidates, with or without a valid Canadian work permit. All applicants must be prepared to discuss their eligibility to work in Canada during the interview process.
Frequently Asked Questions
Q: Is this position open to international applicants? A: Yes, we welcome applications from international candidates who are eligible to work in Canada. Q: What is the starting date for this position? A: The position starts as soon as possible, with flexibility depending on the successful candidate’s availability. Q: Are there opportunities for advancement? A: Yes, we promote from within and value career development for our team members.
Contact Information
For more information about this position or to submit your application, please contact our restaurant management team at the address provided: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3. You may also reach us by phone or email through our restaurant’s main contact information.
Equal Opportunity Employer
Shanghai 360 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
