Visa Note
Verify with employer. This role offers a certificate of sponsorship for eligible candidates requiring skilled worker sponsorship to work in the UK. Applicants must confirm visa eligibility requirements directly with the employer before submitting an application.
Job Details
Company: University Hospital of North Midlands NHS Trust
Location: Royal Stoke University Hospital, Newcastle Road, Newcastle Under Lyme, ST4 6QG
Salary: £31,049 to £37,796 per annum
Contract: Permanent, Full-time
Language: English
Application Deadline: 01 January 2026
Reference Number: 205-7536126-A
About the Role
An exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individual with excellent IT admin and troubleshooting skills. This position involves working within a small team to support the Imaging Directorate in their use of imaging specific IT systems and solutions.
Main Duties
The successful candidate will provide 1st and 2nd line IT and system support to Trust and non-Trust users for hardware and software solutions. You will carry out IT Admin duties, liaise with suppliers and IM&T colleagues to determine and implement fixes, and support the PACS Manager with ongoing projects.
A minimum of 2 years work experience must have been gained in the UK. The role requires a physical presence on site where there is an element of face-to-face user support. The main office is on the Royal Stoke site, and the post holder will be expected to travel to other sites as required.
Key Relationships
You will establish key relationships with clinical and non-clinical staff of all levels, from across the Trust and the wider local health economy, as well as IM&T colleagues and external suppliers. Effective communication and diplomacy when dealing with users of mixed IT ability is essential.
Person Specification
Essential Qualifications
Educated to degree level in a relevant field OR equivalent recently obtained knowledge & experience gained in a work-based setting. You must demonstrate the ability to support individuals from a wide range of disciplines with varying levels of IT knowledge and skills.
Essential Skills and Experience
You must have an excellent working knowledge of computers and software applications, experience of supporting users with software/IT workflow related queries, and experience of IT system administration. Good communication skills and the ability to diplomatically deal with users of mixed IT ability are essential.
You should be able to proactively problem-solve and work on your own initiative, demonstrate thoroughness in application form and supporting information, and have the ability to multi-task to deal with multiple incidents awaiting resolution.
The ability to travel and work across multiple sites is required, along with experience of handling confidential information.
Desirable Qualifications
Ability to work accurately at speed. Knowledge of hospital-based systems, experience of RIS/PACS system administration, and experience of working in an NHS organisation are all desirable.
About the Organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we’re highly regarded for our facilities, teaching and research.
We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM, and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
Our Values and Culture
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
How to Apply
Apply via NHS Jobs website. For questions about the job, contact Tariq Hussain (Imaging Systems Administrator) at [email protected] or phone 01782675966.
International Applicants Checklist:
- Verify your eligibility for a Skilled Worker visa with UK Visas and Immigration
- Prepare criminal record certificates from any countries where you’ve lived for 12+ months in the past 10 years
- Ensure your qualifications are recognized in the UK
- Prepare documentation showing your 2+ years of UK work experience
- Contact the hiring manager before applying to confirm sponsorship details
Employer Details
University Hospital of North Midlands NHS Trust
Royal Stoke University Hospital, Newcastle Road, Newcastle Under Lyme, ST4 6QG
Website: https://www.uhnm.nhs.uk
Privacy Notice: University Hospital of North Midlands NHS Trust’s privacy notice
Supporting Documents
PACS RIS IT Support Officer.pdf (PDF, 856 KB) – Please refer to the attached document for a detailed job description and person specification.
Equal Opportunities
We are committed to equality of opportunity and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We are a Disability Confident employer and hold a Defence Employer Recognition Scheme Gold award.
Further Information
For additional information about this role or the application process, please don’t hesitate to contact the hiring manager. We encourage all interested candidates to apply early to avoid any potential last-minute technical issues with the application system.
The successful candidate will join a dedicated team of professionals committed to providing excellent IT support for critical imaging systems that directly impact patient care across the region.
