Job Overview
Expressions Dental is seeking a dedicated and experienced Medical Office Manager to join our growing dental practice in Calgary, Alberta. This permanent, full-time position offers competitive compensation at $36.00 per hour with comprehensive benefits. We are looking for a professional who can efficiently manage our office operations, coordinate staff activities, and ensure our practice runs smoothly while delivering exceptional patient care.
Company Profile
Expressions Dental is a well-established dental practice committed to providing high-quality oral healthcare services to the Calgary community. Our team of dental professionals is dedicated to creating a comfortable and welcoming environment for our patients, and we’re now looking for an experienced office manager to support our operations and contribute to our continued success.
Location and Work Environment
This position is located in Calgary, Alberta (T3G 4P5), offering an excellent work environment within a modern dental facility. Calgary is a vibrant and diverse city in Western Canada, known for its friendly communities, stunning mountain views, and strong economy. The successful candidate will have the opportunity to work in a professional setting with access to Calgary’s thriving healthcare sector.
Position Details
Compensation and Schedule
The Medical Office Manager position offers a competitive hourly wage of $36.00, with a work schedule of 30 to 40 hours per week. This is a permanent, full-time employment opportunity that starts as soon as possible. We value work-life balance and offer a consistent schedule that allows for personal and professional growth.
Benefits Package
Expressions Dental is pleased to offer a comprehensive benefits package to our full-time employees, including a dental plan and additional health benefits. Our benefits are designed to support your well-being and provide peace of mind for you and your family.
Team Size
The position involves managing a team of 3-4 staff members, providing leadership and coordination to ensure our dental practice operates efficiently and delivers excellent patient service.
Key Responsibilities
Office Coordination and Information Management
The Medical Office Manager will be responsible for coordinating the flow of information throughout the practice. This includes managing communications between dental professionals, administrative staff, and patients to ensure seamless operations and efficient service delivery.
Staff Training and Development
You will train staff members in established procedures and in the use of current software systems. This includes onboarding new employees, providing ongoing training, and ensuring all team members are proficient with our practice management software and documentation systems.
Administrative and Compliance Tasks
The role involves completing insurance and other claim forms accurately and in a timely manner. You will maintain a comprehensive filing system, ensuring all documentation is organized, secure, and easily accessible when needed.
Supply Management and Inventory Control
You will be responsible for ordering supplies and maintaining inventory levels to ensure the dental practice has all necessary materials and equipment. This includes managing budgets, tracking expenses, and optimizing inventory to minimize waste and maximize efficiency.
Establishing Office Procedures
The Medical Office Manager will determine and establish office procedures and routines that enhance productivity and patient satisfaction. This involves creating workflows, implementing best practices, and continuously improving operational efficiency.
Medical Records Management
You will initiate and maintain confidential medical files and records in compliance with privacy regulations. This requires attention to detail, organizational skills, and a commitment to maintaining the highest standards of patient confidentiality.
Meeting Coordination
The position includes preparing draft agendas for meetings and taking, transcribing, and distributing minutes. You’ll ensure that all meetings are productive, well-documented, and that action items are followed up on effectively.
Customer Service Excellence
Providing exceptional customer service is a key responsibility. You’ll address patient inquiries, resolve concerns, and ensure all interactions with our practice are positive and professional.
Who Can Apply
Eligibility Requirements
Expressions Dental welcomes applications from various candidates. The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada. Additionally, we welcome other candidates, with or without a valid Canadian work permit.
Immigration Considerations
For international candidates, we encourage you to confirm your visa/work permit eligibility directly with our hiring team. While our employer is open to hiring international candidates, it’s important to discuss your specific situation during the application process to ensure we can support your transition to working in Canada.
Language Requirements
While specific language requirements are not detailed in this posting, strong English communication skills are essential for this role, as you’ll be interacting with patients, staff, and healthcare providers. French language skills would be considered an asset in Calgary’s diverse linguistic environment.
How to Apply
Application Process
Interested candidates should submit their application directly to Expressions Dental. While specific application instructions are not detailed in this posting, we recommend preparing a comprehensive resume that highlights your office management experience, especially in healthcare or dental settings.
Required Documents
When applying, please include your resume, a cover letter expressing your interest in the position, and any relevant certifications or qualifications that demonstrate your suitability for the Medical Office Manager role.
Interview Process
Selected candidates will be invited for an interview process that may include multiple stages. This could involve initial phone screenings, in-person or virtual interviews, and possibly practical assessments of your office management skills and knowledge.
About Calgary
City Overview
Calgary is a dynamic city in Alberta, Canada, known for its stunning natural beauty, friendly communities, and strong economy. With a population of over 1.3 million people, Calgary offers a high quality of life, excellent healthcare facilities, and diverse cultural opportunities.
For Immigrants
Calgary is a welcoming city for newcomers, with numerous settlement services, cultural communities, and integration programs. The city has a growing immigrant population and offers various resources to help newcomers establish their lives and careers in Canada.
Economic Opportunities
As Alberta’s largest city, Calgary boasts a robust economy with opportunities across various sectors, including healthcare, technology, and energy. The city’s strong job market and business-friendly environment make it an attractive destination for professionals seeking career advancement.
Quality of Life
Calgary offers an exceptional quality of life with affordable housing compared to other major Canadian cities, excellent educational institutions, world-class healthcare facilities, and abundant recreational opportunities, including proximity to the Rocky Mountains.
Career Growth and Development
Professional Advancement
This Medical Office Manager position at Expressions Dental offers excellent opportunities for professional growth and advancement. With experience in this role, you’ll develop valuable management skills that can lead to senior administrative positions or practice ownership opportunities in the healthcare sector.
Industry Networking
Working in Calgary’s healthcare sector provides opportunities to network with professionals across various medical and dental specialties, potentially opening doors to career advancement and specialization opportunities in healthcare administration.
Continuing Education
We support the professional development of our staff and may provide opportunities for continuing education in healthcare administration, dental practice management, or related fields to enhance your skills and career prospects.
Job Reference Information
This job opportunity is sourced from Job Bank #3468009 and is currently for 1 vacancy. Expressions Dental is committed to finding the right candidate to join our team and contribute to the success of our dental practice in Calgary.
