Visa Note
Knights Inn North Bay welcomes applications from international candidates! This employer is open to hiring individuals from around the world. If you’re planning to relocate to Canada or are currently in Canada on a work permit, we encourage you to apply. However, please note that you must confirm your visa/work permit eligibility directly with the employer during the application process. Knights Inn North Bay is committed to building a diverse workforce and welcomes talented individuals from all backgrounds.
Job Overview
We are seeking a friendly and professional Front Desk Hotel Clerk to join our team at Knights Inn North Bay. As the first point of contact for our guests, you will play a crucial role in creating positive experiences and ensuring smooth operations. This is a permanent, full-time position offering a competitive hourly wage of $18.70 with opportunities for growth and development within our company.
Location and Work Environment
Our hotel is conveniently located at 255 McIntyre Street West, North Bay, Ontario P1B 2Y9. North Bay is a beautiful city situated on the shores of Lake Nipissing in northeastern Ontario, offering a perfect blend of urban amenities and natural beauty. The work environment is dynamic and fast-paced, with a team-oriented culture that values customer service excellence and employee satisfaction.
Salary and Benefits
We offer a competitive hourly wage of $18.70 for this position. The role is scheduled for 32 hours per week, providing a stable income while maintaining a healthy work-life balance. While specific benefits are not detailed in this posting, Knights Inn is committed to providing fair compensation and opportunities for advancement. We encourage applicants to inquire about our complete benefits package during the interview process.
Schedule and Work Hours
This full-time position requires availability during daytime hours and weekends. The exact schedule will be determined based on business needs and employee availability. Flexibility is important as hotel operations run seven days a week, including holidays. The position starts as soon as possible, making it an excellent opportunity for those ready to begin a new career chapter.
Key Responsibilities
As a Front Desk Hotel Clerk, you will be responsible for a variety of essential tasks that ensure the smooth operation of our front office. Your primary duties include registering arriving guests and assigning appropriate rooms based on their preferences and availability. You’ll process group arrivals and departures efficiently, ensuring seamless transitions for our guests.
Reservation Management
You’ll handle all aspects of room reservations, including taking new bookings, modifying existing reservations, and processing cancellations. Attention to detail is crucial when maintaining accurate records of all reservations to ensure optimal room occupancy and guest satisfaction.
Guest Services
Providing exceptional guest service is at the heart of this role. You’ll be expected to provide detailed information about hotel facilities and services, as well as general information about points of interest in the North Bay area. Acting as a local resource, you’ll help guests make the most of their stay by recommending attractions, restaurants, and activities.
Financial Transactions
Processing guest departures involves calculating charges accurately and various forms of payment. You’ll handle cash transactions, process credit card payments, and ensure all financial records are meticulously maintained. This aspect of the role requires honesty, attention to detail, and basic mathematical skills.
Administrative Duties
In addition to guest-facing responsibilities, you’ll perform various clerical duties including faxing, filing, and photocopying. Maintaining an up-to-date inventory of room vacancies, reservations, and assignments is essential for efficient front office operations.
Communication
Answering telephone calls and relaying messages accurately is a key function of this position. You’ll be the first point of contact for both guests and internal staff, requiring excellent communication skills and the ability to convey information clearly and professionally.
Qualifications and Requirements
While specific educational requirements are not specified, we value individuals with strong customer service skills and a friendly, approachable demeanor. Previous experience in a hotel or customer service environment is considered an asset but not mandatory. What’s most important is your commitment to providing excellent service and your ability to thrive in a fast-paced environment.
Who Can Apply
Knights Inn North Bay welcomes applications from diverse candidates, including Canadian citizens, permanent residents, temporary residents of Canada, and international candidates with or without valid Canadian work permits. We are committed to building an inclusive workplace that reflects the diversity of our community. If you’re passionate about hospitality and ready to start a new career in Canada, we encourage you to apply.
How to Apply
To apply for this position, please submit your application through the appropriate channels as specified by Knights Inn North Bay. Ensure your application highlights your customer service experience, communication skills, and any relevant hospitality background. Be prepared to discuss your availability for weekend and daytime shifts during the interview process.
About Knights Inn North Bay
Knights Inn is a well-established hotel chain known for providing comfortable accommodations and exceptional service at affordable prices. Our North Bay location is committed to maintaining the high standards associated with the Knights Inn brand while delivering personalized service to each guest. We value our employees and provide opportunities for professional growth within the company.
Life in North Bay
North Bay offers an excellent quality of life with affordable housing, beautiful natural surroundings, and a strong sense of community. The city provides numerous recreational opportunities, including access to Lake Nipissing, extensive trail systems, and proximity to Algonquin Park. With a population of approximately 54,000, North Bay offers the amenities of a larger city while maintaining a small-town feel.
Support for Immigrants
As an employer committed to diversity, Knights Inn North Bay understands the unique challenges faced by immigrants relocating to Canada. We support our international employees by providing clear information about workplace expectations, Canadian workplace culture, and opportunities for professional development. Our team includes individuals from various backgrounds who can offer guidance and support as you settle into your new role and community.
Frequently Asked Questions
Q: Is this position suitable for newcomers to Canada?
A: Yes, we welcome applications from international candidates and support newcomers in their transition to Canadian workplace culture.
Q: Are there opportunities for advancement?
A: Knights Inn values promoting from within, and we provide opportunities for skill development and career advancement.
Q: What training is provided?
A: Comprehensive training will be provided to ensure you’re equipped with the necessary skills to succeed in your role.
Q: Does the employer assist with work permit applications?
A: While we don’t specify this in the job posting, it’s worth discussing this possibility directly with the employer during the application process.
Don’t miss this opportunity to join our team at Knights Inn North Bay and begin an exciting new chapter in your career in beautiful Northern Ontario!
