About Popeyes Louisiana Kitchen
Popeyes Louisiana Kitchen is a globally recognized quick-service restaurant chain famous for its authentic Louisiana-style chicken and seafood. With a commitment to quality, flavor, and exceptional customer service, Popeyes has built a loyal following across Canada and around the world. As we continue to expand our presence in British Columbia, we’re seeking passionate and dedicated individuals to join our team in Vancouver. This is an excellent opportunity for food service professionals who want to grow their careers in a supportive and dynamic environment.
Job Overview
We are currently looking for a Food Service Supervisor to join our team at our location on 2320 Acadia Rd in Vancouver, BC. This is a permanent, full-time position offering competitive compensation at $20.00 per hour for 32 hours per week. The ideal candidate will have experience in food service supervision, strong leadership skills, and a passion for delivering exceptional customer experiences. As a supervisor, you’ll play a crucial role in maintaining our high standards of food quality, service excellence, and operational efficiency.
Visa Note
Popeyes Louisiana Kitchen welcomes applications from qualified candidates worldwide. This employer is open to hiring international candidates and accepts applications from Canadian citizens, permanent residents, temporary residents, and other candidates with or without a valid Canadian work permit. However, all applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with the application. If you’re relocating to Canada, we encourage you to reach out to discuss your specific situation and explore available options for joining our team.
Location Details
Our Vancouver location is situated at 2320 Acadia Rd, Vancouver, BC V6T 1L5. This position is based on-site at our restaurant, requiring physical presence during scheduled shifts. The Acadia area offers excellent transportation links and is accessible via public transit, making it convenient for employees living in various neighborhoods across Vancouver and the surrounding areas.
Compensation Package
We offer a competitive hourly wage of $20.00 CAD for this supervisory position. The position consists of 32 hours per week, providing a stable income while maintaining a healthy work-life balance. As a full-time employee, you’ll also be eligible for benefits that may include health insurance, dental coverage, and other perks depending on your eligibility and the company’s current benefit plans.
Work Schedule
The Food Service Supervisor position requires flexibility in scheduling, with shifts primarily during daytime hours and weekends. As a supervisor, you’ll be expected to work when the restaurant is busiest, which typically includes lunch and dinner rushes as well as weekend periods. The exact schedule will be determined based on business needs and will be discussed during the interview process. We value work-life balance and strive to create schedules that accommodate employees’ personal commitments when possible.
Employment Type
This is a permanent, full-time position with Popeyes Louisiana Kitchen. Permanent employment offers stability, career growth opportunities, and access to comprehensive benefits. As a full-time employee, you’ll be considered a core member of our team with opportunities for advancement within the organization. We’re looking for individuals who are committed to long-term growth and who want to build a career with our company.
Qualifications and Requirements
To be successful in this Food Service Supervisor role, you’ll need a combination of relevant experience, leadership abilities, and personal qualities that align with Popeyes’ values and service standards. While we provide comprehensive training on our specific procedures and standards, we’re seeking candidates who already possess a strong foundation in food service management and supervision.
Language Proficiency
Strong English language skills are essential for this position, as you’ll be responsible for supervising staff, communicating with customers, completing reports, and ensuring compliance with health and safety regulations. The ability to speak additional languages, particularly those common in Vancouver’s diverse communities such as Mandarin, Cantonese, Punjabi, or others, is considered an asset and may enhance your effectiveness in this role.
Education Requirements
A high school diploma or equivalent is required for this position. While formal post-secondary education in hospitality, business administration, or a related field is not mandatory, it would be considered an asset. We value practical experience and demonstrated leadership abilities, and we’re open to candidates who may have acquired their skills through on-the-job training and professional development rather than traditional educational pathways.
Experience Requirements
Previous experience in food service supervision or team leadership is highly preferred. Ideally, candidates will have at least 1-2 years of experience in a supervisory capacity within the restaurant or food service industry. This experience should include staff supervision, inventory management, quality control, customer service, and basic administrative tasks such as reporting and record-keeping. Candidates with experience in quick-service restaurants, especially those with familiarity of Louisiana-style cuisine concepts, will have a distinct advantage.
Key Responsibilities
As a Food Service Supervisor at Popeyes Louisiana Kitchen, you’ll be responsible for ensuring the smooth and efficient operation of our restaurant during your shifts. Your duties will encompass a wide range of supervisory, administrative, and hands-on tasks that contribute to maintaining our high standards of food quality, service excellence, and operational efficiency.
Schedule and Workflow Management
A primary responsibility will be to establish methods to meet work schedules and ensure that all staffing needs are adequately covered. You’ll be responsible for creating shift schedules, assigning tasks to team members based on their strengths and skills, and ensuring that all aspects of food preparation and service are completed efficiently. This includes coordinating activities during peak hours, managing workflow to minimize wait times, and adjusting processes as needed to maintain service quality even during busy periods.
Staff Supervision and Coordination
You’ll supervise and coordinate activities of staff who prepare and portion food, ensuring that all team members follow established procedures and maintain high standards of quality and consistency. This includes monitoring performance, providing guidance and feedback, addressing performance issues constructively, and fostering a positive team environment where employees feel supported and motivated to perform at their best.
Staff Training and Development
Training staff in job duties, sanitation procedures, and safety protocols is a critical aspect of this role. You’ll be responsible for ensuring that all team members are properly trained on Popeyes’ specific methods, recipes, and standards. This includes conducting orientation for new hires, providing ongoing training as procedures evolve, and ensuring that all staff maintain current knowledge of food safety regulations and best practices. Creating a culture of continuous learning and improvement is essential for long-term success.
Inventory and Supply Management
Estimating ingredient and supplies required for meal preparation is another key responsibility. You’ll need to monitor inventory levels, anticipate needs based on historical data and upcoming events, and place orders to ensure that we have adequate supplies without excessive waste. This requires attention to detail, mathematical skills for cost calculations, and the ability to balance inventory needs with budget constraints. Maintaining accurate records of stock levels, deliveries, and usage will be essential for effective inventory management.
Quality Control Assurance
Ensuring that food and service meet quality control standards is fundamental to Popeyes’ reputation. You’ll be responsible for conducting regular quality checks on food preparation, presentation, and service. This includes verifying that recipes are followed correctly, portions are accurate, food is at the proper temperature, and service meets our customer experience standards. Addressing any quality issues promptly and implementing corrective actions will be part of your daily responsibilities.
Customer Relations
Addressing customers’ complaints or concerns is an important aspect of this supervisory role. You’ll serve as a point of contact for customers when issues arise, working to resolve problems promptly and professionally while maintaining a positive customer experience. This requires strong communication skills, empathy, problem-solving abilities, and knowledge of company policies regarding refunds, replacements, and other customer service matters. Your ability to handle difficult situations gracefully will contribute significantly to customer satisfaction and loyalty.
Record Keeping and Reporting
Maintaining accurate records of stock, repairs, sales, and wastage is essential for operational efficiency and financial accountability. You’ll be responsible for documenting various aspects of restaurant operations, including inventory counts, waste tracking, equipment maintenance needs, and sales data. These records will be used to identify trends, make informed business decisions, and prepare reports for upper management. Attention to detail and organizational skills are critical for maintaining accurate and comprehensive records.
Report Preparation and Submission
Preparing and submitting reports is a key administrative duty for this position. You may be required to create various reports, including daily sales summaries, inventory reports, staff performance evaluations, and incident reports. These reports should be accurate, timely, and presented in a clear and professional manner. Strong written communication skills and proficiency with basic office software and restaurant management systems will be necessary for completing these tasks efficiently.
Benefits and Opportunities
While specific benefits details were not provided in the job posting, Popeyes Louisiana Kitchen typically offers a comprehensive benefits package for full-time employees that may include health and dental insurance, vision care, life insurance, and disability coverage. Additionally, employees often receive meal discounts during their shifts, opportunities for professional development, and potential for advancement within the company. As a growing organization, we value our team members and provide various support programs to help employees thrive both personally and professionally.
Career Growth Path
Popeyes offers clear career advancement opportunities for motivated employees. Starting as a Food Service Supervisor can be the first step toward more senior positions such as Assistant Restaurant Manager, Restaurant Manager, or even Multi-Unit Manager roles. We promote from within whenever possible, encouraging employees to develop their skills, take on additional responsibilities, and build long-term careers with our company. For immigrants and newcomers to Canada, this structured career path provides stability and growth potential in a familiar industry.
Who Can Apply
Popeyes Louisiana Kitchen welcomes applications from a diverse range of candidates. The employer accepts applications from Canadian citizens, permanent residents of Canada, temporary residents, and other candidates with or without a valid Canadian work permit. We believe in equal opportunity employment and are committed to building a diverse team that reflects the multicultural communities we serve. If you’re passionate about food service and have the skills and experience for this supervisory role, we encourage you to apply regardless of your immigration status.
Immigrant Support
We understand that relocating to a new country presents unique challenges, and we’re committed to supporting immigrant employees in their transition to working in Canada. While we cannot provide immigration sponsorship directly, we work with various community organizations and government programs that assist newcomers with employment integration. We value the diverse perspectives and experiences that immigrant team members bring to our workplace and are dedicated to creating an inclusive environment where everyone can succeed.
How to Apply
To apply for the Food Service Supervisor position at Popeyes Louisiana Kitchen in Vancouver, please follow the application process outlined by the employer. While specific application instructions were not provided in the job posting, typical methods include applying in person at the restaurant location, submitting an application through Popeyes’ career portal, or contacting the restaurant directly to inquire about application procedures. Be prepared to provide your resume, references, and potentially complete an interview process that may include practical assessments of your food service knowledge and supervisory abilities.
Application Tips
When applying for this position, be sure to highlight any supervisory experience you have, especially in the food service industry. Emphasize your ability to lead teams, manage inventory, ensure quality standards, and handle customer relations. If you’re an immigrant to Canada, consider including information about how your previous experience, even if gained in another country, has prepared you for this role. Be prepared to discuss your availability for weekend and daytime shifts, as well as your long-term career goals with Popeyes.
About Vancouver as a Place to Work and Live
Vancouver is consistently ranked as one of the most livable cities in the world, offering a high quality of life, diverse cultural experiences, and stunning natural beauty. As a major metropolitan center on Canada’s west coast, Vancouver provides excellent career opportunities in the food service industry while offering easy access to outdoor activities, cultural events, and a thriving culinary scene. For immigrants, Vancouver is particularly welcoming, with numerous multicultural neighborhoods, community support services, and a population that values diversity and inclusion.
Community and Culture
Vancouver is known for its multicultural population, with nearly half of its residents speaking a first language other than English. This diversity creates a rich cultural tapestry and makes the city an excellent place for immigrants to build new lives while maintaining connections to their heritage. The city offers numerous cultural festivals, ethnic neighborhoods, and community organizations that support newcomers in their transition to Canadian life. As a food service professional, you’ll find that Vancouver’s diverse population provides a customer base that appreciates various culinary traditions and flavors.
Transportation and Accessibility
Vancouver has an excellent public transportation system, including buses, SkyTrain rapid transit, and SeaBus ferry service, making it easy to commute to work and explore the city. The Popeyes location on Acadia Road is well-connected to public transit routes, ensuring that employees from various neighborhoods can easily access their workplace. For those who prefer driving, Vancouver offers well-maintained roads and various parking options, although the city encourages the use of sustainable transportation alternatives.
Join Our Team
Popeyes Louisiana Kitchen is more than just a workplace; it’s a community of passionate food service professionals dedicated to delivering exceptional customer experiences and maintaining the highest standards of quality and service. As a Food Service Supervisor, you’ll have the opportunity to make a meaningful impact on our restaurant’s success while developing valuable leadership skills that will serve you throughout your career. We’re looking for individuals who share our commitment to excellence and who want to grow with us as we continue to expand our presence in Vancouver and beyond.
