Visa Note
Palermo Cucina welcomes applications from international candidates! This employer is open to hiring individuals from around the world. If you are not currently a Canadian citizen or permanent resident, you may still be eligible to apply. However, all applicants must confirm their visa and work permit eligibility directly with the employer before proceeding with the application process. Canada offers numerous immigration pathways for skilled workers in the food service industry.
About Palermo Cucina
Palermo Cucina is a well-established food service establishment located in the vibrant city of North Vancouver, British Columbia. We take pride in delivering exceptional culinary experiences to our customers while maintaining the highest standards of food quality and service excellence. Our team is dedicated to creating memorable dining experiences, and we are currently seeking a motivated Food Service Supervisor to join us in this exciting opportunity.
Location and Lifestyle
North Vancouver offers an exceptional quality of life with stunning mountain views, proximity to nature, and a thriving urban environment. The city provides easy access to outdoor activities such as hiking, skiing, and water sports, while still maintaining the amenities of a modern Canadian city. The cost of living in North Vancouver is reasonable compared to other major Canadian cities, making it an attractive destination for immigrants seeking a balanced lifestyle.
Job Overview
We are seeking a highly organized and experienced Food Service Supervisor to join our team at Palermo Cucina. This is a permanent, full-time position offering a competitive hourly wage of $20.78 for 40 hours per week. The ideal candidate will have a passion for food service, strong leadership skills, and the ability to create a positive and productive work environment.
Key Responsibilities
As a Food Service Supervisor at Palermo Cucina, you will play a crucial role in our daily operations. Your primary responsibilities will include establishing methods to meet work schedules and supervising the activities of staff who prepare and portion food. You will be responsible for training new staff in job duties, sanitation procedures, and safety protocols to ensure compliance with health and safety standards.
Staff Management
You will oversee and coordinate a team of 3-4 food service staff, ensuring that all tasks are completed efficiently and to the highest standards. This includes supervising and checking the assembly of trays and the delivery of food trolleys to guarantee that our customers receive their orders promptly and accurately. Your leadership will be essential in maintaining staff performance and morale.
Inventory and Supply Management
A key aspect of this role involves estimating ingredient and supply requirements for meal preparation. You will need to effectively manage inventory levels, ensuring that we have adequate supplies while minimizing waste. This includes maintaining detailed records of stock levels, repairs, sales, and wastage to inform future purchasing decisions and cost control measures.
Quality Control
You will be responsible for ensuring that all food and service offerings meet our strict quality control standards. This involves monitoring food preparation techniques, presentation, and overall customer experience. Your attention to detail will help maintain Palermo Cucina’s reputation for excellence in the competitive North Vancouver food service market.
Customer Relations
Customer satisfaction is paramount at Palermo Cucina. As a supervisor, you will be expected to address customers’ complaints and concerns professionally and effectively. Your ability to resolve issues diplomatically will help maintain positive customer relationships and enhance their overall dining experience with us.
Administrative Duties
This position includes various administrative responsibilities such as preparing budget and cost estimates, maintaining detailed records, and preparing and submitting reports as required. You will also be responsible for preparing food order summaries for the chef, ensuring clear communication between the kitchen and service areas.
Culinary Knowledge Requirements
To excel in this role, you must have a strong knowledge of the establishment’s culinary genres and menu offerings. This familiarity will enable you to provide guidance to staff, answer customer inquiries knowledgeably, and assist with quality control assessments. Your understanding of food preparation techniques and presentation standards will be essential.
Hiring Responsibilities
As a Food Service Supervisor, you will be involved in the hiring process for food service staff. This includes posting job advertisements, screening applications, conducting interviews, and making hiring recommendations. Your ability to identify qualified candidates who align with our company culture will be crucial to building a strong team.
Work Schedule and Environment
This is a full-time, permanent position with a 40-hour work week. While the specific schedule may vary based on operational needs, you will primarily work on-site at our North Vancouver location at 1802 Lonsdale Avenue. The work environment is fast-paced and dynamic, requiring flexibility and adaptability to meet the demands of the food service industry.
Compensation and Benefits
Palermo Cucina offers a competitive hourly wage of $20.78 for this supervisory position. While specific benefits packages are not detailed in this posting, many Canadian employers in the food service industry offer benefits such as health insurance, dental coverage, paid time off, and employee discounts. These benefits are typically discussed during the interview process.
Qualifications and Experience
While specific educational requirements are not outlined for this position, previous experience in food service supervision or a related role is highly valued. Candidates with experience in staff management, inventory control, and customer service will be well-positioned for success. Formal education in hospitality management or culinary arts is considered a plus.
Language Requirements
Effective communication is essential in this supervisory role. While specific language requirements are not detailed, proficiency in English is necessary for daily operations, staff training, customer interactions, and documentation preparation. Bilingual candidates may have additional advantages in serving diverse customer populations in North Vancouver.
Why North Vancouver is a Great Place to Live
North Vancouver offers an exceptional quality of life with its stunning natural beauty, vibrant community, and access to world-class amenities. The city provides excellent public transportation, quality schools, healthcare facilities, and a diverse cultural scene. For immigrants, North Vancouver offers a welcoming community with numerous cultural festivals and events that celebrate diversity.
Immigration Support for Food Service Workers
Canada has several immigration pathways for skilled workers in the food service industry. Programs such as the Temporary Foreign Worker Program and the Provincial Nominee Program may be relevant for international candidates. Additionally, Canada’s Express Entry system provides opportunities for skilled workers to obtain permanent residency. While Palermo Cucina does not provide direct immigration support, we are committed to working with candidates who have valid work authorization.
How to Apply
Who can apply for this job?
The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, other candidates, with or without a valid Canadian work permit.
To apply for this Food Service Supervisor position at Palermo Cucina, please submit your application through the appropriate channels as specified by the employer. When applying, be sure to highlight your supervisory experience, food service knowledge, and any relevant certifications or training. Include references from previous employers who can attest to your leadership abilities and work ethic.
Next Steps in the Hiring Process
After submitting your application, successful candidates will be contacted for an interview. The interview process may include multiple stages, such as an initial screening interview followed by a practical assessment of your food service knowledge and supervisory skills. Be prepared to discuss your approach to staff management, quality control, and customer service. Candidates who successfully navigate the interview process may be invited for a final interview with senior management.
Start Date and Availability
This position is available to start as soon as possible, with one vacancy currently open. Palermo Cucina is looking for candidates who can begin working promptly after accepting the offer. If you are relocating to Canada, please ensure you have all necessary documentation in place before your start date. The employer will work with you to facilitate a smooth onboarding process once your employment is confirmed.
Equal Opportunity Employer
Palermo Cucina is committed to providing equal employment opportunities to all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value diversity and inclusion in our workplace and encourage applications from all qualified individuals. If you require accommodations during the application or interview process, please notify the employer.
Contact Information
For inquiries about this Food Service Supervisor position at Palermo Cucina, please contact the hiring manager through the channels provided by the employer. When reaching out, reference Job Bank #3469813 to ensure your inquiry is directed appropriately. Due to the high volume of applications, we may only contact candidates who are selected for an interview.
