Visa Note
Dairy Queen welcomes applications from international candidates! This employer is open to hiring individuals with or without valid Canadian work permits. However, applicants must confirm their visa/work permit eligibility directly with the employer during the application process.
Job Overview
Dairy Queen is seeking a dedicated Food Service Supervisor to join our team in Ottawa, Ontario. This is an excellent opportunity for individuals looking to build a career in the Canadian food service industry. As a Food Service Supervisor, you will play a crucial role in ensuring the smooth operation of our establishment, maintaining high standards of food quality and customer service.
Position Details
Our Food Service Supervisor position offers a competitive hourly wage of $19.00 CAD, with opportunities for growth within the company. The position is based in Ottawa, Ontario, and requires on-site work. This is a permanent, full-time position with a flexible schedule that includes early morning, morning, day, and evening shifts.
Work Schedule and Hours
The position offers 30 to 35 hours per week, providing a balanced work schedule while ensuring adequate coverage during peak business hours. The flexibility in scheduling allows for a manageable work-life balance, making it an ideal position for individuals relocating to Canada who need to establish themselves in their new community.
Key Responsibilities
As a Food Service Supervisor at Dairy Queen, you will be responsible for establishing effective methods to meet work schedules and ensure operational efficiency. You will supervise and coordinate activities of staff who prepare and portion food, maintaining our high standards of quality and presentation.
Staff Training and Development
You will play a vital role in training staff in job duties, sanitation procedures, and safety protocols. This responsibility ensures that all team members are properly equipped to perform their roles safely and effectively, contributing to a positive work environment and excellent customer experience.
Inventory Management
Estimating ingredient and supplies required for meal preparation is a key aspect of this position. You will need to have a good understanding of inventory management to ensure we have adequate supplies while minimizing waste and controlling costs.
Quality Control
Maintaining high standards of food and service quality is essential. You will be responsible for ensuring that all food products meet our quality control standards before being served to customers, upholding Dairy Queen’s reputation for excellence.
Customer Service Excellence
Addressing customers’ complaints or concerns in a professional and timely manner is an important part of this role. You will serve as a point of contact for customer issues, ensuring that their concerns are resolved satisfactorily.
Record Keeping
Maintaining accurate records of stock levels, equipment repairs, sales data, and wastage is crucial for operational efficiency. This information helps in making informed business decisions and identifying areas for improvement.
Team Supervision
You will be responsible for supervising and checking the assembly of trays and coordinating the work of 3-4 team members. This involves delegating tasks, providing guidance, and ensuring that all work is completed according to standards.
Benefits Package
Dairy Queen offers a comprehensive benefits package that includes health benefits for our full-time employees. This coverage is valuable for individuals and families relocating to Canada, as it helps ensure access to quality healthcare services while you establish yourself in your new community.
Work Environment
Our Dairy Queen location in Ottawa provides a dynamic and fast-paced work environment where teamwork and communication are essential. We value diversity and inclusion, making it an ideal workplace for immigrants who bring unique perspectives and experiences to our team.
Career Growth Opportunities
Starting as a Food Service Supervisor at Dairy Queen can open doors to various career advancement opportunities within the company. Many of our current managers and regional directors began their careers in similar positions, demonstrating the potential for growth within our organization.
Location Information
Ottawa, Ontario’s capital city, offers a high quality of life with diverse cultural attractions, excellent educational institutions, and a thriving economy. The city is known for its beautiful parks, historic architecture, and welcoming community, making it an ideal destination for immigrants seeking new opportunities in Canada.
Community Integration
We understand that relocating to a new country can be challenging, and we are committed to supporting our international employees in integrating into the local community. Our team includes many immigrants who have successfully made the transition to life in Canada and are happy to share their experiences and guidance.
Language Requirements
While specific language requirements are not listed for this position, strong communication skills in English are essential for effective supervision and customer service. We provide ongoing training and support to help all team members enhance their language skills as needed.
Education and Experience
While formal education requirements are not specified, previous experience in food service or a supervisory role is highly valued. We are particularly interested in candidates with experience in fast-food environments, though we are open to applicants from diverse backgrounds who demonstrate potential and a strong work ethic.
How to Apply
Who can apply for this job?
The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, other candidates, with or without a valid Canadian work permit
Application Process
To apply for the Food Service Supervisor position at Dairy Queen in Ottawa, please submit your application through the appropriate channels. When applying, be sure to highlight any relevant experience in food service, supervision, or team leadership, as well as any language skills you possess.
Visa Information
For international applicants, we recommend contacting Dairy Queen directly to discuss your specific situation regarding work permits and visa eligibility. The company has a proven track record of supporting international employees through the necessary immigration processes.
Interview Process
The interview process may include multiple stages, including an initial phone screening, an in-person interview with the location manager, and potentially a practical assessment of your food service knowledge and supervisory abilities. We aim to make the process as efficient and respectful of your time as possible.
Onboarding Support
Once hired, new employees receive comprehensive onboarding support, including training on Dairy Queen’s specific procedures, products, and service standards. We understand that starting a new job in a new country can be challenging, and we provide the necessary support to help you succeed in your role.
Conclusion
The Food Service Supervisor position at Dairy Queen in Ottawa represents an excellent opportunity for immigrants looking to establish themselves in Canada’s food service industry. With competitive pay, benefits, opportunities for growth, and a supportive work environment, this position offers a solid foundation for building a successful career in Canada. We look forward to welcoming new members to our diverse and inclusive team.
