Visa Note
This position is open to international candidates. The employer accepts applications from Canadian citizens, permanent residents, temporary residents of Canada, and other candidates with or without a valid Canadian work permit. However, applicants must confirm their visa and work permit eligibility directly with the employer during the application process. This job opportunity has been confirmed as open to international candidates through the official Job Bank filter for employers willing to hire foreign workers.
Job Overview
Boston Pizza (Banff) is currently seeking a dedicated and experienced Food Service Supervisor to join their dynamic team in the heart of Banff, Alberta. This is a permanent, full-time position offering a competitive hourly wage of $18.50, with work hours ranging from 35 to 40 hours per week. The successful candidate will play a crucial role in ensuring the smooth operation of food service activities while maintaining the high standards that Boston Pizza is known for across Canada.
About Boston Pizza (Banff)
Boston Pizza is one of Canada’s most beloved restaurant chains, known for its delicious pizza, diverse menu options, and welcoming atmosphere. The Banff location is situated in one of Canada’s most spectacular destinations, nestled in the Rocky Mountains of Alberta. Working at Boston Pizza in Banff offers not only a rewarding career in the food service industry but also the opportunity to live and work in one of the most beautiful places in the world. The restaurant serves both locals and the millions of tourists who visit Banff National Park each year.
Location Details
The Boston Pizza (Banff) restaurant is located at #201, 225 Banff Avenue, Banff, Alberta, T1L 1A2. This prime location places it right in the heart of downtown Banff, easily accessible by public transportation and within walking distance of many attractions. Banff is a world-renowned mountain town located within Banff National Park, approximately 1.5 hours west of Calgary. The town offers a unique blend of natural beauty, outdoor recreation, and small-town charm, making it an ideal location for those seeking a balance between career opportunities and an exceptional lifestyle.
Position Summary
As a Food Service Supervisor at Boston Pizza (Banff), you will be responsible for overseeing the daily operations of the food service department. This role requires strong leadership skills, attention to detail, and a commitment to excellence in food quality and customer service. You will lead a team of food service professionals, ensuring that all operations run smoothly and efficiently while maintaining the highest standards of food safety and customer satisfaction.
Key Responsibilities
The Food Service Supervisor will be tasked with establishing effective methods to meet work schedules and ensure efficient daily operations. You will supervise and coordinate the activities of staff members who prepare and portion food, ensuring that all tasks are completed accurately and on time. Training staff in their job duties, as well as in proper sanitation and safety procedures, will be a critical aspect of this role. You will also be responsible for estimating the ingredients and supplies required for meal preparation, helping to minimize waste and ensure adequate inventory levels.
Quality Control and Customer Service
Ensuring that food and service meet the company’s quality control standards is a primary responsibility of the Food Service Supervisor. You will monitor food preparation and presentation to maintain consistency and excellence. Additionally, you will be the point of contact for addressing customers’ complaints or concerns, resolving issues promptly and professionally to maintain customer satisfaction. Your ability to handle challenging situations with grace and professionalism will contribute significantly to the restaurant’s reputation.
Administrative Duties
The Food Service Supervisor will maintain detailed records of stock, repairs, sales, and wastage. These records are essential for tracking inventory, identifying trends, and making informed decisions about ordering and operations. You will also prepare and submit regular reports to management, providing insights into the performance of the food service department. Strong organizational skills and attention to detail are essential for managing these administrative responsibilities effectively.
Team Leadership
You will supervise and lead a diverse team including food and beverage servers, kitchen and food service helpers, and staff in various areas of responsibility. Effective communication, motivation, and conflict resolution skills will be essential for maintaining a positive work environment. You will be responsible for scheduling staff, assigning duties, and ensuring that team members have the training and support they need to succeed in their roles. Your leadership will directly impact team morale and operational efficiency.
Work Schedule
This position requires flexibility in scheduling, as you will be required to work during day, evening, night, and weekend shifts. The food service industry operates on extended hours to accommodate customer needs, and as a supervisor, you must be available to cover various shifts as required. The ability to work different shifts, including holidays, is essential for this role. Your schedule will be determined based on operational needs and will be communicated in advance.
Terms of Employment
This is a permanent, full-time position offering stability and long-term career growth opportunities. The employer is looking for someone who is committed to building a career with Boston Pizza and contributing to the success of the Banff location. Permanent employment provides job security and may be accompanied by additional benefits over time. The position is available to start as soon as possible, allowing for a quick transition for the right candidate.
Compensation
The successful candidate will receive an hourly wage of $18.50, which is competitive for the industry and the region. With work hours ranging from 35 to 40 hours per week, this represents a stable income that can support comfortable living in the Banff area. In addition to the hourly wage, employees may be eligible for other benefits as outlined by the employer. The specific details of additional benefits should be discussed during the interview process.
Benefits
Employees at Boston Pizza (Banff) may be eligible for other benefits as specified by the employer. These benefits could include health and dental coverage, employee discounts, meal benefits during shifts, and potentially performance-based bonuses or incentives. Working for a national chain like Boston Pizza also offers the potential for career advancement within the company, with opportunities to move into management positions or transfer to other locations across Canada.
Requirements and Qualifications
While specific education and experience requirements were not specified in the job posting, candidates for the Food Service Supervisor position should have relevant experience in the food service industry, preferably in a supervisory or leadership role. Strong knowledge of food safety regulations, inventory management, and customer service principles is essential. Candidates should demonstrate excellent communication skills, both verbal and written, and the ability to work effectively in a fast-paced, team-oriented environment.
Skills and Attributes
Successful candidates will possess strong leadership abilities, with the capacity to motivate and guide a diverse team. Problem-solving skills are essential for addressing operational challenges and customer concerns. Attention to detail is crucial for maintaining quality standards and managing inventory effectively. Time management skills will help you prioritize tasks and ensure that all responsibilities are completed efficiently. A positive attitude and commitment to customer service excellence are also important attributes for this role.
Living in Banff
Banff is a unique and desirable place to live, offering unparalleled access to outdoor recreation including hiking, skiing, snowboarding, and mountain biking. The town has a vibrant community with excellent amenities including schools, healthcare facilities, shopping, and dining options. However, prospective applicants should be aware that the cost of living in Banff can be higher than in other Canadian cities due to its location within a national park and its popularity as a tourist destination. Housing should be arranged before relocating, and candidates should research the local rental market thoroughly.
Relocation Considerations
For international candidates or those relocating from other parts of Canada, moving to Banff requires careful planning. Banff is located approximately 140 kilometers west of Calgary, which has the nearest international airport. Prospective employees should consider transportation options, housing arrangements, and the logistics of moving to a mountain community. The town has a population of approximately 8,000 residents, but this number swells significantly during peak tourist seasons. Understanding the local climate, which includes cold, snowy winters and mild summers, is also important for those unfamiliar with the region.
Immigration and Work Permit Information
International candidates interested in this position should research the various pathways to work in Canada, including the Temporary Foreign Worker Program, the International Mobility Program, and Express Entry for permanent residency. Having a valid job offer from a Canadian employer can support applications for work permits and may contribute points in the Express Entry system. Candidates should consult the official Immigration, Refugees and Citizenship Canada (IRCC) website for the most up-to-date information on immigration programs and requirements. It is recommended to seek advice from a qualified immigration consultant or lawyer for personalized guidance.
Application Process
Boston Pizza (Banff) is looking to fill one vacancy for this position immediately. Interested candidates are encouraged to apply as soon as possible to be considered for this opportunity. The application process will likely involve submitting a resume and cover letter highlighting relevant experience and qualifications. Selected candidates will be contacted for interviews, which may be conducted in person, by phone, or via video conference depending on the candidate’s location. Candidates should be prepared to provide references and documentation of their eligibility to work in Canada.
How to Apply
Who can apply for this job? The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada. Other candidates, with or without a valid Canadian work permit, are also encouraged to apply. Please ensure that your application clearly indicates your current work authorization status in Canada. Applications should be submitted directly to Boston Pizza (Banff) following their preferred application method. Candidates should include a detailed resume, a cover letter explaining their interest in the position and their qualifications, and any additional documents that support their application.
Contact Information
For specific inquiries about this position or the application process, candidates should contact Boston Pizza (Banff) directly. The restaurant is located at #201, 225 Banff Avenue, Banff, Alberta, T1L 1A2. When contacting the employer, please reference the Job Bank source number #3471408 to ensure your inquiry is directed appropriately. Candidates should be respectful of the restaurant’s operating hours when making inquiries and should follow up on their applications professionally and patiently.
Final Notes
This Food Service Supervisor position at Boston Pizza (Banff) represents an excellent opportunity for experienced food service professionals looking to advance their careers in a beautiful and dynamic location. The combination of competitive compensation, permanent employment status, and the chance to live and work in Banff makes this an attractive opportunity for both Canadian residents and international candidates. If you are passionate about food service, have strong leadership skills, and are looking for a new challenge in one of Canada’s most spectacular destinations, we encourage you to apply for this exciting position today.
