Visa Note
Shell Canada is open to hiring international candidates for this position. However, applicants must confirm visa/work permit eligibility directly with the employer. This information is confirmed through Job Bank filters, but individual circumstances may vary. We encourage qualified international applicants to apply and discuss their specific immigration situation during the interview process.
About Shell Canada
Shell Canada is one of the leading energy companies in the country, with a strong presence across all provinces. As part of the global Shell organization, we are committed to providing sustainable energy solutions while creating meaningful employment opportunities across Canada. Our company values diversity, innovation, and environmental responsibility, making us an ideal employer for professionals seeking career growth in the energy sector.
Job Overview
We are seeking a motivated and experienced Assistant Store Manager to join our team at our Kelowna location. This is a permanent, full-time position offering competitive compensation at $37.50 per hour for 35-40 hours per week. The ideal candidate will be responsible for supporting the store manager in all aspects of daily operations, ensuring excellent customer service, and driving business success in this beautiful British Columbia community.
Location Benefits
Our Kelowna location at 2501 Main Street, Westside, BC V4T 2H7 offers the perfect blend of professional opportunity and exceptional quality of life. Kelowna is known for its stunning natural surroundings, mild climate, and growing economy. As one of British Columbia’s most desirable destinations, it offers affordable housing compared to other major Canadian cities, excellent schools, and abundant recreational activities including world-class skiing, hiking, and water sports on Okanagan Lake.
Position Details
This Assistant Store Manager position is a permanent, full-time role with a competitive hourly wage of $37.50. The position requires 35-40 hours per week, with a flexible schedule that may include evenings and weekends. The role is based entirely on-site at our Westside location and is available immediately with the potential for quick onboarding for qualified candidates.
Key Responsibilities
Daily Operations Management
The Assistant Store Manager will be responsible for directing and controlling daily store operations, ensuring all activities run smoothly and efficiently. This includes evaluating daily performance, planning and organizing operations, and implementing strategies to enhance productivity and customer satisfaction. You will play a crucial role in maintaining high standards of service while optimizing operational efficiency.
Staff Management
A significant aspect of this role involves managing store staff and assigning duties to ensure optimal coverage and performance. You will be responsible for recruiting, hiring, and supervising staff members, providing guidance and support to ensure team success. This includes conducting performance evaluations, addressing staffing needs, and fostering a positive work environment that encourages employee development and retention.
Merchandising and Inventory
The Assistant Store Manager will determine which merchandise and services should be offered in the store, staying attuned to customer needs and market trends. You will locate, select, and procure merchandise for resale, ensuring adequate inventory levels while managing costs effectively. This responsibility includes implementing effective pricing and credit policies that balance profitability with customer satisfaction.
Marketing and Sales Development
Developing and implementing effective marketing strategies is a key component of this role. You will work to increase sales through targeted promotions, customer engagement initiatives, and community outreach efforts. The position requires creativity and strategic thinking to identify growth opportunities and implement plans that drive revenue and expand our market presence in the Kelowna area.
Financial Management
The Assistant Store Manager will play a vital role in financial planning and management, including creating budgets and monitoring revenues and expenses. You will analyze financial data, identify cost-saving opportunities, and ensure the store meets its financial targets. This responsibility requires strong analytical skills and attention to detail to maintain profitability while delivering excellent customer service.
Customer Service Excellence
Providing exceptional customer service is at the heart of our business philosophy. The Assistant Store Manager will resolve issues that may arise, including customer requests, complaints, and supply shortages. You will serve as a point of escalation for complex customer concerns, ensuring that all interactions result in positive outcomes that enhance customer loyalty and satisfaction.
Qualifications and Experience
While specific education requirements are not listed, successful candidates typically have a combination of relevant education and experience in retail management. Previous experience in a supervisory or management role within the retail or convenience store sector is highly valued. Strong leadership abilities, excellent communication skills, and a customer-focused mindset are essential for success in this position.
Why Work in Canada as an Immigrant
Canada offers one of the most welcoming environments for immigrants in the world, with strong support systems for newcomers. As an immigrant to Canada, you will access universal healthcare, quality education for your children, and a diverse, multicultural society. The Canadian government has various immigration pathways, and positions like this one may qualify for work permits or other immigration programs designed to attract skilled workers to fill labor market needs.
Relocation Support
Shell Canada recognizes the challenges of relocating to a new country and is committed to supporting our international employees. While specific benefits may vary, we offer assistance with immigration processes, housing support, and integration into the local community. Our human resources team is experienced in working with international candidates and can provide guidance on navigating Canadian work requirements and settling into life in beautiful British Columbia.
Career Growth Opportunities
Shell Canada is dedicated to employee development and offers numerous opportunities for career advancement. As an Assistant Store Manager, you will gain valuable experience that can lead to higher management positions within the organization. We invest in our employees through training programs, mentorship opportunities, and clear career pathways that recognize and reward performance and dedication.
Work-Life Balance
Canada is known for its emphasis on work-life balance, and this position offers a standard 35-40 hour work week. Kelowna provides an exceptional quality of life with outdoor activities, cultural events, and community engagement opportunities. The region’s mild climate and natural beauty allow for year-round recreation, making it an ideal location for professionals seeking both career success and personal fulfillment.
Application Process
Who Can Apply
The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. All qualified candidates are encouraged to apply, including international candidates who are eligible to work in Canada or who may be able to obtain the necessary work authorization.
How to Apply
To apply for this position, please submit your application through the appropriate channels as specified by Shell Canada. Include your resume, cover letter, and any relevant certifications or documentation that demonstrates your qualifications for the Assistant Store Manager role. Be sure to highlight your retail management experience, leadership abilities, and any relevant international experience that would be valuable in this position.
Application Timeline
Applications for this position will be reviewed as they are received, with interviews being conducted on a rolling basis. The position starts as soon as possible, so we encourage interested candidates to apply promptly. Shortlisted candidates will be contacted for interviews, which may be conducted in person, by phone, or via video conference depending on the candidate’s location.
Interview Process
The interview process may include multiple stages to assess your qualifications, fit with the company culture, and potential for success in the role. This could include an initial phone screening, followed by in-person or video interviews with the store manager and possibly regional management. Be prepared to discuss your experience in retail management, your approach to team leadership, and your strategies for driving business growth.
Job Source Information
This job posting is sourced from Job Bank #3425291. For the most up-to-date information about this position, we recommend checking the official Job Bank website or contacting Shell Canada directly through their official channels. The employer may have additional application requirements or processes not detailed in this posting.
Next Steps
If you are a motivated professional with retail management experience seeking an opportunity in one of Canada’s most beautiful locations, we encourage you to apply for this Assistant Store Manager position at Shell Canada. This role offers competitive compensation, career growth opportunities, and the chance to be part of a leading energy company while enjoying exceptional quality of life in Kelowna, British Columbia.
