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Food Service Supervisor – Join Our Team at Tim Hortons Restaurant in London, Ontario

About Our Company

Thakkar Hospitality ON-SW Inc operates a thriving Tim Hortons Restaurant located in the welcoming community of Thamesford, just outside London, Ontario. We are proud to be part of Canada’s most beloved coffee and quick-service restaurant chain, serving our community with quality food and beverages since 1964. Our establishment maintains the highest standards of customer service and food quality that Tim Hortons is known for nationwide.

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Position Overview

We are seeking four dedicated Food Service Supervisors to join our dynamic team. This permanent full-time position offers an excellent opportunity for career growth within the food service industry. As a Food Service Supervisor, you will play a crucial role in ensuring our restaurant operates smoothly while maintaining the exceptional standards that our customers expect from Tim Hortons.

Job Location

Our restaurant is conveniently located at 105 St. Patrick Street, Thamesford, ON N0M 2M0. Thamesford is a charming community that offers a perfect blend of small-town charm and easy access to urban amenities in nearby London. The area provides excellent living conditions with affordable housing, good schools, and a welcoming atmosphere for newcomers to Canada.

Compensation and Hours

This position offers a competitive hourly wage of $18.00 with a guaranteed 35 hours per week. The permanent full-time employment provides financial stability and regular income, making it an ideal opportunity for those establishing themselves in Canada. We offer consistent scheduling with opportunities for overtime during peak periods.

Work Schedule

The position requires flexibility to work morning, day, evening, and weekend shifts. Specific schedules will be determined based on operational needs, providing variety and the opportunity to develop comprehensive restaurant management skills across all dayparts.

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Key Responsibilities

As a Food Service Supervisor, you will be responsible for supervising and coordinating the activities of our food preparation staff. Your duties will include ensuring that all food and services meet our rigorous quality control standards, addressing customer complaints or concerns professionally, and maintaining accurate records of inventory, sales, and wastage.

Supervisory Duties

You will establish work schedules for team members, perform the same duties as the workers you supervise when necessary, and provide guidance to food service counter attendants and food preparers. This hands-on approach ensures you maintain connection with all aspects of restaurant operations while developing your leadership skills.

Who Can Apply

We welcome applications from Canadian citizens, permanent residents, and temporary residents of Canada. Our employer is open to hiring international candidates, including those with or without a valid Canadian work permit. We encourage all interested candidates to apply and discuss their specific situation during the interview process.

For New Immigrants

This position is particularly suitable for newcomers to Canada who are looking to establish their career in the Canadian food service industry. We provide comprehensive training and support to help you adapt to Canadian workplace culture and standards. Your international experience and perspective are valuable assets to our diverse team.

Career Development Opportunities

Working as a Food Service Supervisor at Tim Hortons provides excellent career advancement potential within one of Canada’s largest restaurant chains. Many of our current managers and franchise owners began their careers in supervisory positions similar to this one. We invest in our employees’ growth through ongoing training and development programs.

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Skills Development

This role will help you develop valuable transferable skills including team leadership, inventory management, customer service excellence, and operational efficiency. These skills are highly valued in the Canadian job market and can open doors to various career paths within the hospitality industry and beyond.

Training and Support

We provide comprehensive training to ensure your success in this role. New supervisors receive orientation on Tim Hortons operating procedures, food safety standards, and customer service protocols. Ongoing support from management ensures you have the resources needed to excel in your position and grow within our organization.

Food Safety Certification

We will provide training and support for obtaining necessary food safety certifications required in Ontario. This certification is valuable for your career development and demonstrates your commitment to maintaining high standards in food service operations.

Work Environment

Our restaurant maintains a positive, inclusive, and supportive work environment. We value diversity and welcome team members from various cultural backgrounds. The fast-paced nature of our operations ensures no two days are exactly alike, providing variety and continuous learning opportunities.

Team Culture

We foster a team-oriented culture where collaboration and mutual support are encouraged. As a supervisor, you’ll work alongside dedicated team members who share a commitment to providing excellent service to our customers. Our workplace celebrates cultural diversity and creates an atmosphere where everyone feels valued and respected.

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Community Connection

Working at our Tim Hortons location means becoming part of the local community. We actively participate in community events and support local initiatives. This connection provides networking opportunities and helps newcomers integrate into Canadian society while building meaningful relationships within the community.

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Application Process

We are looking to fill these positions as soon as possible. To apply, please visit our restaurant location at 105 St. Patrick Street, Thamesford, during non-peak hours (typically between 2:00 PM and 4:00 PM). Bring your resume and be prepared to discuss your availability and relevant experience.

Interview Preparation

We encourage applicants to prepare for interviews by considering their previous supervisory experience, customer service skills, and ability to work in a fast-paced environment. We value punctuality, professionalism, and a positive attitude during the interview process.

Visa and Work Permit Information

While we are open to hiring international candidates, applicants must confirm their visa and work permit eligibility directly with us during the application process. We can provide guidance on work authorization requirements but recommend consulting with Immigration, Refugees and Citizenship Canada (IRCC) for specific immigration-related questions.

Living in Thamesford/London Area

The Thamesford and London area offers an excellent quality of life for newcomers. The region features affordable housing options, excellent public transportation, diverse cultural activities, and access to quality healthcare and education facilities. London’s international airport provides convenient travel connections for those maintaining ties with their home countries.

Settlement Support

The London area has numerous settlement services available for newcomers, including language training, employment support services, and cultural integration programs. We can provide information about local resources to help you settle successfully in the community.

Why Choose Tim Hortons

Tim Hortons is one of Canada’s most recognized and respected brands, offering stable employment opportunities across the country. Working with us provides not just a job, but a career path with potential for growth and advancement. Our brand recognition can be particularly valuable for newcomers building their Canadian work experience.

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Start Your Canadian Career With Us

This Food Service Supervisor position represents an excellent entry point into the Canadian workforce for immigrants and those relocating to Canada. We offer a supportive environment where you can develop Canadian work experience, improve your language skills, and build a network within your new community. Join our team and take the first step toward building your future in Canada.

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