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Food Service Supervisor – Tim Hortons Stratford

Join Our Team as a Food Service Supervisor at Tim Hortons Stratford

Tim Hortons, Canada’s most beloved coffee and quick-service restaurant chain, is seeking an experienced Food Service Supervisor to join our Stratford, Ontario location. This is an exceptional opportunity for immigrants and individuals relocating to Canada to build a rewarding career with one of the nation’s most recognized brands.

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Position Overview

As a Food Service Supervisor at our Stratford location, you will play a crucial leadership role in ensuring the smooth operation of our restaurant. This permanent full-time position offers competitive compensation at $36.50 per hour for 30 hours per week, providing financial stability as you establish your life in Canada.

Location Details

Our restaurant is located at Stratford, ON N4Z 1A1, situated in the heart of one of Ontario’s most charming and culturally rich cities. Stratford is renowned for its world-class theater festival, beautiful parks, and welcoming community atmosphere – making it an ideal place for newcomers to settle and thrive.

Work Schedule and Flexibility

We understand that immigrants often need flexible scheduling as they adjust to their new lives in Canada. This position offers varied shifts including morning, day, evening, and weekend availability. The 30-hour work week provides excellent work-life balance while ensuring consistent income.

Key Responsibilities

As a Food Service Supervisor, you will be responsible for establishing effective methods to meet work schedules and ensure optimal staffing levels. Your leadership will be essential in maintaining our high standards of service and quality.

Team Leadership and Coordination

You will supervise and coordinate the activities of staff members who prepare and portion food, ensuring that all team members work together efficiently. Your role will involve mentoring and guiding your team to achieve excellence in customer service.

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Training and Development

A significant part of your responsibility includes training staff in job duties, sanitation procedures, and safety protocols. This is an excellent opportunity to develop your leadership skills while helping others grow in their roles.

Inventory Management

You will estimate ingredient and supply requirements for meal preparation, maintaining accurate records of stock levels, repairs, sales, and wastage. These skills are highly transferable and valuable in the Canadian job market.

Quality Control

Ensuring that food and service meet Tim Hortons’ rigorous quality control standards is paramount. You will be the guardian of our brand’s reputation for excellence in every customer interaction.

Customer Relations

Addressing customers’ complaints or concerns professionally and effectively will be part of your daily responsibilities. This role provides excellent experience in Canadian customer service standards.

Reporting and Documentation

You will prepare and submit regular reports on operations, helping to maintain transparency and continuous improvement in our restaurant’s performance.

Eligibility Requirements

This position is open to Canadian citizens, permanent residents, temporary residents of Canada, and international candidates with or without a valid Canadian work permit. We welcome applications from diverse backgrounds and experiences.

Why Choose Tim Hortons?

Tim Hortons is more than just a coffee shop – it’s a Canadian institution that values diversity, inclusion, and community involvement. As an immigrant-friendly employer, we provide comprehensive training and support to help you succeed in your new role.

Career Growth Opportunities

This position offers excellent potential for career advancement within the Tim Hortons organization. Many of our supervisors have progressed to management positions, making this an ideal starting point for building a long-term career in Canada.

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Support for Newcomers

We understand the challenges faced by newcomers to Canada and offer additional support including orientation programs, language assistance if needed, and guidance on Canadian workplace culture.

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Community Integration

Working at Tim Hortons in Stratford provides immediate community connection opportunities. You’ll interact with local residents and become part of the fabric of this welcoming city.

Compensation and Benefits

At $36.50 per hour, this position offers competitive wages that provide financial stability. While specific benefits may vary, Tim Hortons typically offers various employee benefits packages for full-time positions.

Application Process

We encourage all interested candidates to apply regardless of their current immigration status. The employer has confirmed openness to hiring international candidates, though applicants should confirm visa/work permit eligibility directly during the application process.

Starting Date

This position starts as soon as possible, with two vacancies available. This immediate availability is ideal for those recently arrived in Canada or planning their relocation.

Why Stratford is Ideal for Newcomers

Stratford offers an excellent quality of life with affordable housing, excellent schools, and a strong sense of community. The city’s cultural diversity and welcoming atmosphere make it an ideal location for immigrants to establish their Canadian lives.

Professional Development

This role provides valuable Canadian work experience that can be instrumental in your long-term career progression in Canada. The skills you develop will be transferable across various industries.

How to Apply

Interested candidates should apply through the designated Job Bank application process, referencing job number #3402819. Be prepared to discuss your experience, qualifications, and immigration status during the interview process.

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Join Our Canadian Family

At Tim Hortons, we pride ourselves on being more than just employers – we’re part of the communities we serve. Join us in Stratford and become part of a team that values your unique background and experience while helping you build a successful future in Canada.

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