About Harbour House Hotel
Harbour House Hotel is a premier hospitality establishment located in the stunning coastal city of Victoria, British Columbia. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Our hotel offers breathtaking views of the Pacific Ocean and is situated in one of Canada’s most desirable locations.
Position Overview
We are seeking four dedicated and enthusiastic Food and Beverage Servers to join our dynamic team. This permanent full-time position offers an excellent opportunity for individuals looking to build a career in Canada’s thriving hospitality industry, particularly those who are new to Canada or considering relocation.
Job Location
The position is located at our beautiful property: 121 Upper Ganges Road, Salt Spring Island, BC V8K 2S2. This on-site role places you in the heart of one of British Columbia’s most picturesque islands, offering a unique work environment surrounded by natural beauty.
Compensation and Hours
We offer a competitive hourly wage of $19.50 with a standard 40-hour work week. This translates to an annual salary of approximately $40,560 before tips, providing a stable income for those establishing themselves in Canada.
Employment Terms
This is a permanent full-time position with immediate start availability. We believe in providing job security and long-term career growth opportunities for our team members.
Key Responsibilities
Customer Service Excellence
As a Food and Beverage Server, you will be the face of our establishment, responsible for greeting patrons warmly, presenting menus, making recommendations, and answering questions regarding our food and beverage offerings. Your ability to create positive guest experiences is crucial to our success.
Order Management
You will take customer orders accurately and relay them efficiently to our kitchen and bar staff. This requires excellent communication skills and attention to detail to ensure every guest receives exactly what they requested.
Service Delivery
Your role includes serving food and beverages with professionalism and grace. You’ll maintain high standards of presentation and timing to ensure our guests enjoy their dining experience to the fullest.
Menu Expertise
We expect you to develop comprehensive knowledge of our menu items, including daily specials, and be able to describe them enticingly to customers. Your expertise will help guests make informed choices and enhance their dining experience.
Payment Processing
You will present bills to customers and accept various forms of payment including cash, credit cards, debit cards, travellers cheques, and room billings. Accuracy in financial transactions is essential.
Complaint Resolution
Addressing customers’ complaints or concerns professionally and effectively is a key part of your role. We provide training to help you handle challenging situations with tact and diplomacy.
Inventory Management
You will be responsible for ordering and maintaining inventory of wines and wine glassware, ensuring we always have adequate stock to meet guest demands.
Compliance Responsibilities
You must enforce provincial liquor legislation and regulations, ensuring all service practices comply with British Columbia’s legal requirements.
Cleanliness Standards
Maintaining cleanliness is vital in our establishment. You will clear and clean tables, trays, and chairs to ensure a pristine dining environment for all guests.
Financial Accountability
Balancing cash and recording sales accurately is an important daily responsibility that requires honesty and attention to detail.
Who Can Apply
We welcome applications from Canadian citizens, permanent residents, and temporary residents of Canada. We are also open to considering other candidates with or without a valid Canadian work permit, making this an excellent opportunity for those in the process of immigrating to Canada.
Ideal Candidate Profile
While we provide comprehensive training, the ideal candidate will possess a positive attitude, strong work ethic, and genuine passion for hospitality. Previous experience in food service is beneficial but not mandatory for candidates willing to learn and grow with our team.
Career Development Opportunities
This position offers excellent career progression within our organization and the broader Canadian hospitality industry. Many of our team members have advanced to supervisory and management roles, making this an ideal starting point for your Canadian career journey.
Life in Victoria, BC
Victoria offers an exceptional quality of life with its mild climate, beautiful landscapes, and vibrant cultural scene. As the capital city of British Columbia, it provides numerous opportunities for personal and professional growth while maintaining a welcoming community atmosphere perfect for newcomers to Canada.
Relocation Support
While we do not provide direct relocation assistance, we understand the challenges of moving to a new country. Our management team can provide guidance about local resources, housing options, and community support services available to newcomers.
Application Process
Interested candidates should apply directly through the Job Bank listing #3401247. We encourage all applicants, including those currently outside Canada, to submit their applications. Please ensure you confirm visa/work permit eligibility requirements during the application process.
Why Choose Harbour House Hotel?
We offer more than just a job – we provide a pathway to establishing your life in Canada. Our supportive work environment, competitive compensation, and beautiful location make us an employer of choice for those seeking to build their future in British Columbia’s hospitality industry.
Join Our Diverse Team
We celebrate diversity and welcome team members from all cultural backgrounds. Your unique perspective and experiences will enrich our team and enhance the service we provide to our international clientele.
Next Steps
If you’re ready to begin your Canadian hospitality career in one of the country’s most beautiful locations, we encourage you to apply today. Take the first step toward your new life in Canada with Harbour House Hotel.
