Visa Note
This position offers a certificate of sponsorship for skilled workers. However, applicants must verify their eligibility with the employer before applying. Immigration requirements and visa processes can change, so it’s essential to confirm your eligibility directly with NHS Wales Shared Services Partnership.
Job Overview
An exciting opportunity has arisen to be responsible for the operational delivery and continuous improvement of the Financial Management System (FMS) and associated enterprise resource planning (ERP) platforms across NHS Wales. The role bridges finance, purchase to pay, procurement, supply chain and supplier performance and contract management, system integrity, data management and ensures that the FMS can support NHS business objectives, and adapt to changing reporting requirements and emerging technological solutions.
The post holder will ensure systems are robust, future proofed and aligned with national financial and digital transformation policy objectives and operating models. This is a senior leadership position requiring strategic vision and practical implementation skills.
Company Information
NHS Wales Shared Services Partnership is a key organization supporting the NHS in Wales with shared services. They expect everyone to embrace their values of Listening and Learning, Working Together, Taking Responsibility and Innovating. The organization encourages an agile working approach and prides itself on being a learning organization motivated by continuous improvement.
NHS Wales Shared Services Partnership is committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of their people. They offer excellent customer service to both internal and external customers while providing a comprehensive benefits package.
Job Details
Salary: £78,120 to £90,013 per annum
Contract Type: Permanent
Working Pattern: Full-time
Band: Band 8c (Agenda for change pay scheme)
Reference Number: 043-AC212-1225
Closing Date: 15 January 2026
Location: NHS Wales Shared Services Partnership, Woodlands House, Maes y Coed Road, CARDIFF, CF14 4HH
Role Responsibilities
The Head of Financial Management System (FMS) Strategy & Service Delivery will provide professional advice and leadership to key stakeholders on the long-term vision for FMS and enterprise systems across NHS Wales, influencing and managing change. The role involves overseeing the day-to-day management of FMS, ensuring high availability, performance and end user satisfaction.
The successful candidate will be responsible for the delivery and day to day management of highly complex programmes of technical and cultural change, using recognised methodologies such as PRINCE, AGILE and Management of Risk. Programmes may include service upgrades, adoption of common operating models across multiple organisations at pace and new service developments.
The position also requires championing innovation and emerging technologies, keeping key stakeholders informed of all related system developments both within the NHS and outside. Examples include Software as a Service, Robotic Process Automation, business intelligence tools including generative and predictive AI.
Person Specification
Qualifications
Essential:
- Educated to post graduate degree level or equivalent experience, in relevant area
- Information Technology Infrastructure Library (ITIL) Service qualification
- Project Management qualifications such as PRINCE2 or other equivalent methodology
- Knowledge of good practice, benchmarking and performance measurement techniques in relevant service area
- Knowledge of information governance compliance standards and data sharing protocols
Desirable:
- Management of Risk Practitioner or equivalent methodology
- Lean Six/Sigma Black Belt qualification or equivalent methodology
Other Requirements
Essential:
- Ability to access transport (public and/or private) to travel off site for meetings (as appropriate), throughout Wales
- Deliver excellent customer service to internal and external customers, helping maintain the Customer Service Excellence standard
Desirable:
- An understanding of the structures and healthcare policies in place within NHS Wales
- An understanding of the Duty of Quality and how it applies to non-clinical services delivered in Wales
Skills
Essential:
- Strong influencing and negotiating skills, a good builder of productive relationships
- Self-aware, appropriately confident, resilient and strong under pressure
- Ability to challenge the status quo to improve outcomes
- Creative and dynamic, strong on lateral thinking, bringing fresh ideas
- Enthusiastic, passionate and committed to making a positive difference
- Evidence of recent continuous personal development including accreditations
- Determined and tenacious, committed to seeing delivery through to completion
Desirable:
- Evidence of implementing service improvement and developing stretch objectives for service area and team
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
Essential:
- A strong understanding of systems architecture, and experience with ERP systems including payroll and stock management systems
- Expertise in data analytics, BI reporting tools and using systems to provide insights for decision making
- Proven ability to manage complex programmes including risk and change management, data migration and system configuration
- Proven experience of providing dynamic and effective leadership, able to motivate and inspire specialist teams and individuals
- Recognised ability to influence strategic thinking of senior NHS organisation leaders and decision makers
- Significant experience of operational service management, service design, service transition and continual service improvement
- Ability to achieve and maintain relevant ISO accreditations or equivalent service standards
- Extensive knowledge of the technology marketspace and both current and emerging ERP and BI reporting systems, our current FMS includes Oracle E-Business suite, Qlik BI reporting systems and specialist Document Management Scanning technologies
Desirable:
- Experience of managing enterprise financial systems within a shared service operating environment
- Experience of writing business cases and managing procurement exercises and associated legal and governance frameworks
- Political awareness, displaying a clear understanding of the implications of both national and local agendas and how they can be managed
How to Apply
Apply via NHS Jobs website. Before applying, international candidates should:
- Verify their eligibility for a Skilled Worker visa with the UK Home Office
- Prepare a comprehensive CV and cover letter highlighting relevant experience
- Gather required documentation including qualifications, references, and proof of English language proficiency
- Contact the employer to discuss sponsorship options before submitting an application
- Ensure they understand the application process timeline and requirements
All applications must include a completed application form and supporting documents as specified in the job description. The application should demonstrate how the candidate meets the essential and desirable criteria outlined in the person specification.
Contact Information
For questions about the job, contact:
Name: Alison Ramsey
Title: Director of Finance and Corporate Services
Email: [email protected]
Phone: 02921501500
About the Company
NHS Wales Shared Services Partnership offers comprehensive benefits packages and works in an agile way where possible. All posts have a contractual base but as part of agile ways of working that may mean working from home and other locations. The organization looks at how to balance flexibility with community, and how to manage opportunities to learn from each other.
NHS Wales Shared Services Partnership is committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of all employees. They are an accredited employer with several recognitions including Age Positive, Disability Confident Employer, Smoke free, and Welsh Core Principles Toolkit.
Visa and Sponsorship Information
This position offers a certificate of sponsorship for eligible international candidates. The certificate of sponsorship is essential for obtaining a Skilled Worker visa to work in the UK. From 6 April 2017, skilled worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
NHS Wales Shared Services Partnership welcomes applications from job seekers who require current Skilled Worker sponsorship to work in the UK. These applications will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Benefits
NHS Wales Shared Services Partnership offers a comprehensive benefits package that includes competitive salaries, pension schemes, generous holiday allowance, flexible working options, and opportunities for professional development. The organization is committed to creating a supportive working environment that values the wellbeing and development of all employees.
Additional benefits may include access to occupational health services, staff discounts, and opportunities for career progression within the NHS Wales system. The organization also promotes work-life balance and supports flexible working arrangements where possible.
Location Information
The position is based at NHS Wales Shared Services Partnership, Woodlands House, Maes y Coed Road, CARDIFF, CF14 4HH. Cardiff is the capital city of Wales and offers excellent transport links, cultural amenities, and a high quality of life. The city has a diverse international community and is known for its friendly atmosphere and beautiful surroundings.
Wales offers a lower cost of living compared to many parts of the UK, while still providing access to excellent healthcare, education, and recreational facilities. The Welsh language has official status in Wales, and while English is widely spoken, learning some Welsh phrases can enhance the living experience.
Application Process
The application process involves submitting an application through the NHS Jobs website. Shortlisted candidates will be invited for an interview, which may be conducted in person or virtually. The interview process may include technical assessments, presentations, and panel interviews with senior stakeholders.
Successful candidates will undergo pre-employment checks including Disclosure and Barring Service (DBS) checks and employment references. The post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Selection Process
The selection process will assess candidates against the essential and desirable criteria outlined in the person specification. Candidates who demonstrate the best match to the requirements of the role will be selected for interview. The organization uses a fair and transparent selection process and aims to make decisions based on merit and potential.
Feedback will be provided to all candidates who reach the interview stage. The organization is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates regardless of their background.
Equal Opportunities
NHS Wales Shared Services Partnership is an equal opportunities employer and is committed to creating a diverse workforce. They welcome applications from all suitably qualified candidates regardless of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.
The organization has policies in place to ensure that all employees are treated with dignity and respect. They are committed to providing reasonable adjustments for candidates with disabilities and ensuring that the recruitment process is accessible to all.
Privacy Notice
NHS Wales Shared Services Partnership processes personal information in accordance with data protection laws. They collect and use personal information for recruitment purposes, including to assess candidates’ suitability for employment and to conduct pre-employment checks.
For more detailed information about how your personal information is handled, please refer to NHS Wales Shared Services Partnership’s privacy notice available at https://nwssp.nhs.wales/ourservices/employment-services/employment-services-documents/service-privacy-notices-gdpr/nwssp-recruitment-services-privacy-notice/
Additional Information
NHS Wales Shared Services Partnership is committed to supporting the professional development of all employees. The organization provides access to training programs, mentoring opportunities, and continuing professional development resources to help employees grow in their careers.
The role requires the ability to travel throughout Wales for meetings and events. While the base is in Cardiff, there may be occasional requirements to work at other locations across Wales. The organization supports flexible working arrangements where possible to help employees maintain a healthy work-life balance.
Visa Note
Please note that this role offers a certificate of sponsorship to the UK. Candidates must check their own eligibility for the Skilled Worker visa. Immigration laws are subject to change, and applicants are advised to seek independent advice if necessary. The employer is an approved sponsor but cannot guarantee visa issuance, which is at the discretion of the UK Home Office.
