Visa Information
This position offers a certificate of sponsorship for international candidates who require sponsorship to work in the UK. However, all applicants must verify their visa eligibility directly with the employer before applying.
Job Summary
An exciting opportunity has arisen for an enthusiastic and motivated Patient Pathway Tracker to join the Surgical directorate at Betsi Cadwaladr University Health Board. This key role requires excellent communication and organisational skills, including the ability to build strong working relationships with key administrative staff, senior managers and stakeholders. You will need to be a team player and able to work on your own initiative while managing a varied workload.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. This position is based at Ysbyty Glan Clwyd and offers a competitive salary of £27,898 to £30,615 per annum on a permanent, full-time basis.
Key Responsibilities
As a Patient Pathway Tracker, your main duties will include:
- Sourcing, collecting and validating accurate RTT data from differing PAS systems, in accordance with agreed practices and standards
- Ensuring RTT (Referral to Treatment) data reported to the CPG (Clinical Programme Group) is accurate and delivered in a time efficient manner for submission
- Actively supporting the Management Team in identifying, reporting and resolving department issues to achieve high standards of data quality and completeness
- Providing advice and guidance to Secretarial staff on RTT related matters, and delivering training as directed to ensure pathways progress effectively
- Developing and maintaining effective working relationships with staff across departments across the Health Board’s sites
Qualifications and Experience
The essential qualifications for this role include:
- A Diploma Level Qualification in an Administrative Related Field, or equivalent level of experience
- Good working knowledge of Microsoft Packages, particularly Excel
- English Language and Maths GCSE Standard
Desirable qualifications include:
- ECDL (European Computer Driving Licence)
- Stage 2 Word Processing and/or Typewriting
- Ability to speak Welsh
Knowledge and Skills Required
Essential knowledge and skills for this position include:
- Good knowledge of Waiting List Management and Referral to Treatment Guidelines
- Understanding of current Referral To Treatment/Cancer Targets
- Previous NHS experience
- Experience of data handling, including sourcing, collecting and interrogating information
- Experience of interacting with staff at all levels
- Ability to plan and prioritise own workload and achieve deadlines
- Ability to set up new working processes
Personal qualities required for this role include the ability to work as part of a team, flexibility to meet service needs, self-motivation, and the ability to travel between sites in a timely manner.
About Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. If you relish a challenge, have a passion to help others or are seeking a fresh start, BCUHB has all the right ingredients for your career development.
The Health Board is committed to promoting equality and diversity and welcomes applications under the “Disability Confident Employer” scheme. You’ll be joining a team that values engaged leadership at all levels and operates in line with the Organisational Values and ‘Proud to Lead’ competence framework.
Application and Recruitment Process
Applications may be submitted in Welsh; applications in Welsh will not be treated less favourably than those in English. Successful applicants will receive all recruitment correspondence via the email address registered on the application form. Please check your email account regularly throughout the recruitment process.
All applications must be submitted through the NHS Jobs website. The closing date for applications is 29 December 2025. For questions about the job, please contact Jenna Peters (Site Specialty Manager) at [email protected] or on 03000846820.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, which requires a submission to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Details
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.
From 6 April 2017, Skilled Worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country where they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
How to Apply
To apply for this position, please follow these steps:
- Verify your visa eligibility with the employer directly before applying
- Prepare your CV and cover letter highlighting your relevant experience and qualifications
- Gather any required supporting documents, including qualification certificates and proof of eligibility to work in the UK
- Submit your application through the NHS Jobs website before the closing date of 29 December 2025
- For technical issues with the application process, contact the NHS Jobs helpdesk
Required Documents for International Applicants
When applying for this position, international candidates should ensure they have the following documents ready:
- Certified copies of educational qualifications
- Proof of English language proficiency if English is not your first language
- Current CV/resume detailing your work experience
- Any relevant professional certifications
- Passport or identification document
- Current visa status information (if applicable)
Relocation Support
Betsi Cadwaladr University Health Board may offer relocation assistance to successful international candidates. For specific details about relocation packages, please contact the hiring manager during the interview process. The Health Board can provide information about housing in the local area, schools for children, and other essential services for relocating families.
Professional Development
Betsi Cadwaladr University Health Board is committed to the continuous professional development of its staff. As a Patient Pathway Tracker, you will have access to various training opportunities, including courses on data management, healthcare systems, and professional skills development. The Health Board also supports staff in pursuing further qualifications relevant to their roles.
Working Environment
Ysbyty Glan Clwyd is a modern hospital providing acute and elective services to the population of North Wales. The hospital offers a supportive working environment with state-of-the-art facilities. The Patient Pathway Tracker role will involve working collaboratively with multidisciplinary teams across various departments to ensure the smooth flow of patients through the healthcare system.
Equal Opportunities
Betsi Cadwaladr University Health Board is an equal opportunities employer and welcomes applications from all suitable candidates regardless of their race, gender, disability, religion, belief, sexual orientation, or age. The Health Board is committed to creating a diverse workforce that reflects the communities it serves.
Terms and Conditions
The successful candidate will be employed under the Agenda for Change pay scheme, Band 4. The position is permanent and full-time, working 37.5 hours per week. The salary range is £27,898 to £30,615 per annum, inclusive of London weighting if applicable. Terms and conditions of service will be in accordance with the NHS Terms and Conditions of Service Handbook.
Contact Information
For any inquiries about this position or the application process, please contact:
Jenna Peters (Site Specialty Manager)
Email: [email protected]
Phone: 03000846820
For general information about Betsi Cadwaladr University Health Board, please visit their website at https://bcuhb.nhs.wales/train-work-live/
