Visa Note
While this position offers a certificate of sponsorship for eligible international candidates, applicants must verify their visa eligibility directly with the employer. This includes confirming that you meet the UK Skilled Worker visa requirements and any additional criteria specific to this role. Please contact the employer directly for detailed information about the sponsorship process and any associated costs.
Job Details
Company: Gateshead Health NHS Foundation Trust
Location: Queen Elizabeth Hospital, Sherriff Hill, Gateshead, NE9 6SX
Salary: £24,937 to £26,598 per annum
Schedule: Full-time
Employment Type: Permanent
Language: English
Education: Essential
Experience: Essential
Essential Qualification: NVQ 3 Certificate in Business Administration or equivalent experience
Desirable Qualification: Not specified
Essential Experience: NVQ 3 Certificate in Business Administration or equivalent experience
Application Deadline: 02 January 2026
Employer Website: https://www.qegateshead.nhs.uk
Contact Information
Contact Person: Maxine Duffy (Named Nurse Safeguarding Children)
Email: [email protected]
Phone: 01914452049
Job Summary
The safeguarding children’s team is incredibly excited to advertise the post of administrator support for the children in care team. This is a unique opportunity to make a real difference in the lives of vulnerable children and young people. In this role, you will provide administrative support to the children in care team which includes Consultant Paediatricians and Nurses.
You will work alongside the team to ensure that the health needs of children in care are met. This position offers the chance to work with other agencies to achieve the best health outcomes for children in care, making it a truly rewarding role for someone who wants to make a positive impact.
The ideal candidate will be organized, efficient, and have excellent communication skills, as you will be dealing with sensitive information and working with various professionals including social workers, foster carers, and healthcare professionals.
Main Duties of the Job
Your primary responsibilities will include supporting the team administrator in providing an efficient administrative support service to the Children in Care team to meet internal and external standards and performance indicators.
You will provide crucial support to Children in Care clinicians by managing clinics and diaries, organizing meetings, and making best use of available resources. This organizational support is vital for the smooth operation of the team.
As part of your role, you will act as a point of contact for social workers, foster carers, and third parties such as other clinicians, services, GPs, and health visitors. You will resolve queries, respond to requests for information, and notify third parties of information as required by clinicians.
You will work as part of a team that partners with the Local Authority to support the health needs of Children in Care (CIC) and Young People. This collaborative approach ensures comprehensive care for vulnerable children.
A key responsibility will be supporting the Team Administrator to manage health assessment appointments for Children in Care, ensuring all necessary documentation is in place and appointments are scheduled efficiently.
You will assist with the smooth running of nominated clinics by managing and maximizing capacity, handling cancellations and rescheduling, and arranging additional clinics to ensure the Trust meets its statutory responsibilities for Children in Care.
The role involves supporting the Team Administrator with requests internally and externally to gather information in readiness for children’s health assessments, requiring attention to detail and efficient information management.
You will provide a high-quality clinical typing service, including clinic instructions/outcomes, minutes from meetings, and populating information into report templates. This documentation is crucial for maintaining accurate health records.
Following typing tasks, you will be responsible for actioning tasks arising from typing, including updating systems, outcome codes, and referrals to other agencies, ensuring a seamless workflow.
About Us
Based in the North East of England, we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. Our commitment to excellence has made us a trusted healthcare provider in the region.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region, serving a diverse population with varying healthcare needs. Our size allows us to offer excellent career development opportunities.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Minority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Person Specification
Essential Criteria
You must hold an NVQ 3 Certificate in Business Administration or have equivalent experience. This qualification or experience demonstrates your administrative capabilities and understanding of business processes.
You should have an IT qualification such as ECDL or relevant experience working with various computer systems. In today’s digital workplace, strong IT skills are essential for efficient administrative work.
Key skills in literacy and numeracy at level 2, O level grade C or above, or GCSE Maths and English Grade 4-9 are required. These foundational skills are crucial for accurate record-keeping and effective communication.
Experience of working in an NHS or healthcare environment is essential. This familiarity with healthcare settings and processes will help you quickly adapt to the specific requirements of this role.
You must be experienced in using Microsoft Office packages, including Word, Excel, and Outlook. These tools are fundamental to the administrative tasks you will perform daily.
Desirable Criteria
Having an RSA 3 in Typing or Word Processing, or equivalent experience, would be advantageous. This would enhance your ability to provide high-quality documentation support.
An audio typing qualification would also be beneficial, as it would allow you to contribute more effectively to the team’s documentation needs.
Experience in working with safeguarding children would be highly desirable, as this would provide you with valuable context for the sensitive nature of the information you’ll be handling.
Knowledge of Careflow system and EMIS system would be advantageous, as these are commonly used in healthcare settings for patient record management.
Understanding of medical terminology would also be beneficial, helping you more easily comprehend and document clinical information.
How to Apply
Apply Instructions: Apply via NHS Jobs website.
For international applicants specifically, we recommend the following steps:
- Verify your eligibility for UK Skilled Worker visa sponsorship with the employer before applying
- Prepare your CV highlighting your administrative experience and qualifications
- Gather any relevant certificates, especially your NVQ 3 Certificate in Business Administration
- Prepare a cover letter explaining why you’re interested in this specific role and how your skills match the requirements
- Contact Maxine Duffy at [email protected] or 01914452049 if you have questions about the application process or sponsorship
The application deadline is 02 January 2026, so please ensure you submit your application well before this date to allow time for processing.
Additional Information
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of their race, gender, religion, sexual orientation, or disability. We value diversity in our workforce and encourage applications from candidates from all backgrounds.
The successful candidate will be joining a dedicated team of professionals who are committed to providing the best possible care for children in care. This is an opportunity to develop your administrative skills within a supportive healthcare environment while contributing to the wellbeing of vulnerable children.
For more information about Gateshead Health NHS Foundation Trust, please visit our website at https://www.qegateshead.nhs.uk or contact us using the details provided above.
Please note that due to the nature of this role involving work with children, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service (DBS) check.
We offer a comprehensive benefits package including competitive salary, NHS pension scheme, generous annual leave, and opportunities for professional development and career progression within the Trust.
The Trust is committed to providing a supportive working environment and offers various wellbeing initiatives to support staff health and work-life balance. This includes access to occupational health services and employee assistance programs.
If you are looking for a rewarding career in administration within a healthcare setting that makes a real difference to children’s lives, we encourage you to apply for this position. Your administrative skills will be valued in supporting the crucial work of our safeguarding children’s team.
