Job Overview
Richelle Nails & Spa is seeking a highly qualified and experienced Spa Manager to join our team in beautiful Port Moody, British Columbia. This is a fantastic opportunity for motivated professionals who are passionate about the spa industry and want to contribute to a growing business in one of Canada’s most desirable communities. As our Spa Manager, you will play a pivotal role in ensuring exceptional customer experiences while overseeing all aspects of daily operations.
About Richelle Nails & Spa
Richelle Nails & Spa is a well-established beauty and wellness facility located in Port Moody, BC. We pride ourselves on providing high-quality nail care, spa treatments, and wellness services to our clients in a relaxing and professional environment. Our team consists of skilled professionals dedicated to making every client feel pampered and rejuvenated. We are committed to excellence in service, safety, and customer satisfaction.
Location and Work Environment
Our spa is conveniently located at 221 Ioco Road, Port Moody, BC V3H 4H2, a vibrant and growing community in the Greater Vancouver area. Port Moody offers a unique blend of urban amenities and natural beauty with easy access to outdoor recreation, cultural events, and excellent transportation links. The working environment at Richelle Nails & Spa is professional, supportive, and focused on providing exceptional service to our clients.
Job Title and Responsibilities
The Spa Manager position is a key leadership role within our organization. You will be responsible for overseeing all aspects of spa operations, ensuring high standards of service, maintaining efficient business practices, and leading a team of 11-15 staff members. This is a hands-on management position that requires strong leadership skills, business acumen, and a deep understanding of the spa and beauty industry.
Staff Management
As Spa Manager, you will be responsible for hiring, training, and supervising all spa staff. This includes developing staff schedules, conducting performance evaluations, and implementing professional development programs. You will establish clear policies and procedures for staff conduct and ensure that all team members adhere to industry standards and best practices in hygiene, safety, and customer service.
Financial Management
You will play a crucial role in the financial health of our business by planning and controlling the spa’s budget and inventory. This includes monitoring expenses, ensuring optimal inventory levels, managing supplier relationships, and implementing cost-effective measures without compromising service quality. Your financial acumen will help drive profitability while maintaining high standards of service excellence.
Marketing and Customer Relations
The Spa Manager will manage contracts for advertising and marketing strategies to increase brand awareness and attract new clients. You will also be responsible for addressing customer complaints and concerns, ensuring positive client experiences and building long-term customer loyalty. Your ability to understand customer needs and implement effective solutions will be essential for maintaining our reputation in the competitive spa market.
Operations Management
Daily operations planning, organizing, directing, controlling, and evaluation will be your core responsibility. This includes coordinating appointments, managing service schedules, maintaining equipment, ensuring compliance with health and safety regulations, and continuously seeking ways to improve operational efficiency and service delivery.
Salary and Benefits
We offer a competitive salary of $35.00 per hour for this full-time position. While specific benefits are not detailed in this posting, Richelle Nails & Spa is committed to providing a supportive work environment that values professional growth and development. Our compensation package is designed to attract and retain top talent in the spa industry.
Employment Details
This is a term or contract position offering full-time employment with 35 hours per week. The schedule offers flexible hours with a morning focus. The position is available immediately and represents an excellent opportunity for someone looking to make a significant impact in a growing spa business. We currently have one vacancy available for this role.
Who Can Apply
Richelle Nails & Spa welcomes applications from diverse candidates, including Canadian citizens, permanent residents, temporary residents of Canada, and international candidates. We are committed to building a diverse workforce and encourage applications from individuals of all backgrounds. The employer accepts applications from candidates with or without valid Canadian work permits, though applicants must confirm visa/work permit eligibility directly with the employer.
Visa Information for International Candidates
While we welcome applications from international candidates, it is important to note that you must confirm your visa and work permit eligibility directly with the employer. Port Moody, BC is located in British Columbia, which has specific provincial nomination programs and immigration pathways that may be of interest to skilled workers in the spa and hospitality industry. We encourage international applicants to research Canadian immigration options and prepare to discuss their work authorization status during the application process.
How to Apply
To apply for the Spa Manager position at Richelle Nails & Spa, please follow the application instructions provided. We are looking for candidates who demonstrate strong leadership abilities, business management skills, and a passion for the spa industry. Your application should highlight your relevant experience, qualifications, and why you believe you would be an excellent fit for our team and the Port Moody community.
Application Instructions
Interested candidates should submit their resume along with a cover letter detailing their experience in spa management or related fields. Please include references from previous employers who can speak to your management abilities and customer service skills. Applications should be sent directly to the employer through the appropriate channels as specified in the job posting. Be sure to include “Spa Manager Application” in the subject line of your correspondence.
Required Documentation
All applicants should be prepared to provide proof of identity, education credentials, and relevant certifications upon request. International candidates may need to provide additional documentation related to their work authorization status. Having your documents organized and ready will help expedite the hiring process and demonstrate your professionalism and preparedness for the position.
What to Expect
If selected for an interview, you can expect discussions about your management philosophy, experience in the spa industry, and ideas for growing our business. The interview process may include a practical component to assess your knowledge of spa operations and management practices. We value transparency and will provide clear information about the position, expectations, and next steps throughout the hiring process.
Why Port Moody?
Port Moody offers an exceptional quality of life with its scenic location between the mountains and ocean, vibrant arts community, and growing economy. The city is part of the Greater Vancouver metropolitan area, providing access to urban amenities while maintaining a community-focused atmosphere. For those relocating to Canada, Port Moody represents an ideal balance of professional opportunities and natural beauty, making it an attractive destination for skilled workers and their families.
Contact Information
For further information about this position or to submit your application, please contact Richelle Nails & Spa through the appropriate channels as indicated in the job posting. This opportunity is sourced from Job Bank #3469170. We appreciate your interest in joining our team and look forward to reviewing applications from qualified candidates who share our commitment to excellence in the spa industry.
