Visa Note
This employer is open to hiring international candidates and welcomes applications from individuals with or without valid Canadian work permits. However, all applicants must confirm visa/work permit eligibility directly with the employer before proceeding with their application. Canada offers various immigration pathways for skilled workers, and this position could be an excellent opportunity for those looking to relocate to British Columbia.
About Chopsticks Restaurant
Chopsticks Restaurant is a well-established dining establishment in Castlegar, British Columbia, offering authentic cuisine to the local community. We are committed to providing exceptional dining experiences to our customers while maintaining a positive and inclusive work environment for our staff. As a growing restaurant, we are seeking dedicated individuals to join our team as Food and Beverage Servers.
Position Overview
We are seeking enthusiastic and customer-oriented Food and Beverage Servers to join our team. This is a permanent, full-time position offering a competitive hourly wage of $20.00 CAD. The role involves providing excellent customer service, taking orders, serving food and beverages, and ensuring a pleasant dining experience for all patrons. This position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for the hospitality industry.
Location Details
Castlegar is a beautiful city located in the West Kootenay region of British Columbia, situated along the Columbia River. The city offers a unique blend of urban amenities and natural beauty, with easy access to outdoor recreational activities. Castlegar has a diverse population and is home to Selkirk College, making it an attractive destination for students and professionals alike.
Compensation and Benefits
This position offers a competitive hourly wage of $20.00 CAD for 40 hours per week. While specific benefits are not detailed, Chopsticks Restaurant is committed to providing a positive work environment with opportunities for growth and development. Full-time employees may be eligible for additional benefits based on company policy and provincial regulations.
Work Schedule
The position requires availability during various shifts, including days, evenings, nights, and weekends. The exact schedule will be determined based on business needs and employee availability. This flexibility allows for work-life balance while ensuring excellent coverage during peak dining hours.
Required Qualifications
To be considered for this position, applicants must possess a valid Serving It Right Certificate. This certification demonstrates knowledge of responsible alcohol service and is a requirement for all food and beverage servers in British Columbia. Additional qualifications may include previous restaurant experience, though it is not explicitly required for this position.
Key Responsibilities
As a Food and Beverage Server at Chopsticks Restaurant, you will be responsible for greeting patrons and presenting menus with a warm and welcoming attitude. You will need to have comprehensive knowledge of our menu to make recommendations and describe daily specials accurately. Taking customer orders and relaying them efficiently to kitchen and bar staff is a critical aspect of this role.
Customer Service Excellence
Providing exceptional customer service is at the heart of this position. You will be expected to address customer complaints or concerns professionally and promptly, ensuring that all patrons have a positive dining experience. This includes being attentive to customer needs, answering questions about food and beverages, and accommodating special requests whenever possible.
Order Management
Accurately taking customer orders is essential for smooth restaurant operations. You will need to listen carefully to customer requests, confirm orders for accuracy, and communicate them clearly to kitchen and bar staff. This attention to detail helps minimize errors and ensures customers receive exactly what they ordered.
Payment Processing
Presenting bills to customers and accepting payment is another key responsibility. You should be comfortable handling cash, credit and debit cards, travellers cheques, or room billings. Accuracy in processing payments is crucial to maintain trust and ensure proper financial tracking.
Food and Beverage Service
Serving food and beverages in a timely manner while maintaining quality standards is a primary duty. This includes carrying trays properly, ensuring food presentation meets restaurant standards, and delivering beverages at the appropriate temperature. You should be familiar with proper serving techniques for different types of cuisine.
Menu Knowledge
A thorough understanding of the menu is essential for providing excellent service. You should be able to describe menu items in detail, including ingredients, preparation methods, and potential allergens. Knowledge of daily specials allows you to make informed recommendations and enhance the customer dining experience.
Table Maintenance
Keeping dining areas clean and organized is an important part of this role. You will be responsible for clearing and cleaning tables, trays, and chairs efficiently between customers. Maintaining a clean and tidy dining environment contributes to overall customer satisfaction and restaurant hygiene standards.
Special Assistance
Assisting clients or guests with special needs is a valued aspect of this position. This may include accommodating dietary restrictions, assisting elderly or disabled patrons, or providing extra attention to families with young children. Being attentive to these needs demonstrates exceptional customer service and builds customer loyalty.
Team Collaboration
Working effectively as part of a team is essential in a restaurant environment. You will collaborate with kitchen staff, fellow servers, and management to ensure smooth operations during busy periods. Clear communication and teamwork help maintain efficiency and provide consistent service quality.
Adaptability
The restaurant industry can be fast-paced and unpredictable, requiring adaptability and flexibility. You should be able to adjust to changing circumstances, handle multiple tasks simultaneously, and maintain a positive attitude even during stressful situations. This adaptability is key to success in this role.
Who Can Apply
Chopsticks Restaurant welcomes applications from a diverse range of candidates. We accept applications from Canadian citizens, permanent residents of Canada, and temporary residents. Additionally, we are open to applications from other candidates, both with and without valid Canadian work permits. All applicants must be eligible to work in Canada according to immigration requirements.
How to Apply
To apply for this position, interested candidates should submit their application directly to Chopsticks Restaurant. The employer accepts applications from various backgrounds, including international candidates. Please ensure you confirm your visa/work permit eligibility directly with the employer before proceeding with your application. This is an excellent opportunity for those looking to start a career in the hospitality industry in beautiful British Columbia.
Starting Date
This position is available to start as soon as possible. Chopsticks Restaurant is looking for motivated individuals who can begin working promptly upon acceptance of the offer. The ideal candidate will be ready to contribute to our team immediately and provide excellent service to our customers.
About Castlegar, BC
Castlegar offers an excellent quality of life with its stunning natural surroundings, affordable cost of living, and strong sense of community. The city provides numerous recreational opportunities, including hiking, fishing, skiing, and water sports. With a growing economy and diverse job market, Castlegar is an attractive destination for those looking to relocate to British Columbia.
Why Join Our Team
Joining Chopsticks Restaurant offers more than just a job – it provides an opportunity to be part of a supportive team in a growing community. We value our employees and provide a positive work environment where you can develop your skills and advance your career in the hospitality industry. This position is perfect for individuals who enjoy serving others and want to make a difference in their community.
Final Notes
Chopsticks Restaurant is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of background, ethnicity, or nationality. If you are passionate about providing excellent customer service and are looking for a rewarding career opportunity in Castlegar, BC, we encourage you to apply for this Food and Beverage Server position today.
