About the Position
Are you an experienced professional looking for an exciting opportunity in the fuel retail industry? Shell Canada is seeking a motivated Service Station Manager to oversee the daily operations of our location in Montréal, Quebec. This is a permanent, full-time position offering competitive compensation and benefits in one of Canada’s most vibrant cities.
Company Overview
Shell is one of the world’s leading oil and gas companies, with a long history of innovation and commitment to sustainability. In Canada, Shell operates a network of service stations that provide fuel, convenience store products, and other services to communities across the country. As a Service Station Manager, you’ll be part of a global organization with local presence and impact.
Location Details
This position is located at our Shell service station in Saint-Laurent, Quebec, with the specific postal code H4S 1N8. Montréal is Canada’s second-largest city and offers a rich cultural experience, excellent public transportation, and a diverse community. The city is known for its blend of European charm and North American modernity, making it an attractive destination for immigrants and professionals relocating to Canada.
Compensation and Benefits
The Service Station Manager position offers a competitive hourly wage of $35.00 CAD. Additionally, employees receive a comprehensive benefits package that includes health and dental coverage, retirement savings options, and other company benefits. Shell is committed to providing its employees with a supportive work environment and opportunities for professional growth and development.
Employment Details
This is a permanent, full-time position with a schedule of approximately 30 hours per week. The position begins as soon as possible, and there is one vacancy available. The work location is on-site, requiring your physical presence at the Saint-Laurent service station during scheduled working hours.
Primary Responsibilities
As a Service Station Manager, you will be responsible for directing and controlling all daily operations of the service station. This includes planning and organizing daily activities to ensure smooth and efficient operations. You will manage staff by assigning duties, providing guidance, and ensuring that all team members perform their responsibilities effectively.
Inventory and Merchandise Management
A key aspect of this role is determining the merchandise and services to be sold at the service station. You will need to locate, select, and procure merchandise for resale, ensuring that the store is well-stocked with products that meet customer demand and maximize profitability. This involves analyzing sales data, monitoring inventory levels, and making informed purchasing decisions.
Financial Management
You will be responsible for planning budgets and monitoring revenues and expenses to ensure the financial health of the service station. This includes tracking sales performance, controlling costs, identifying opportunities for improvement, and implementing strategies to increase profitability. Financial reporting and adherence to company financial policies will be essential aspects of this role.
Staff Management
Determining staffing requirements and managing the team is a critical responsibility. You will be responsible for hiring, training, and supervising staff, ensuring that all employees provide excellent customer service. Creating a positive work environment, addressing performance issues, and fostering teamwork will be important aspects of your leadership role.
Customer Service and Problem Resolution
Resolving issues that may arise is a significant part of this position. You will handle customer requests, complaints, and concerns in a professional and timely manner. Additionally, you’ll address supply shortages and operational challenges, ensuring minimal disruption to service. Excellent communication and problem-solving skills are essential for success in this area.
Required Skills and Qualifications
While specific educational requirements are not specified for this position, successful candidates typically have a high school diploma or equivalent combination of education and experience. Previous experience in retail management, fuel industry operations, or similar customer service leadership roles is highly desirable.
Leadership Abilities
Strong leadership skills are essential for this role, including the ability to motivate staff, make informed decisions, and take responsibility for outcomes. You should be able to create a positive work environment that encourages teamwork and excellent customer service.
Financial Acumen
Basic understanding of financial management, including budgeting, inventory control, and sales analysis, is important for this position. You should be comfortable working with numbers, understanding reports, and making data-driven decisions to improve business performance.
Customer Focus
A commitment to providing exceptional customer service is crucial for this role. You should be able to interact effectively with customers, address concerns promptly, and ensure that the service station meets customer expectations for both fuel services and retail products.
Visa Information for International Applicants
Shell Canada welcomes applications from international candidates who are interested in relocating to Canada. The employer accepts applications from Canadian citizens, permanent residents, temporary residents, and other candidates with or without a valid Canadian work permit. However, applicants must confirm their visa and work permit eligibility directly with the employer.
Immigration Support
While the employer is open to international candidates, specific immigration support arrangements may vary. It is recommended that interested international applicants research Canadian immigration requirements and work permit processes before applying. The employer will provide details regarding any available support for relocation and work authorization during the application process.
How to Apply
To apply for the Service Station Manager position at Shell in Montréal, interested candidates should follow the application instructions provided through the Job Bank posting #3463500. The employer accepts applications from various backgrounds, including Canadian citizens, permanent residents, temporary residents, and international candidates.
Application Process
When applying, be prepared to submit a resume and cover letter that highlight your relevant experience in retail or service station management, leadership abilities, and customer service skills. Include information about your availability to start work and any relevant certifications or training that may be beneficial for this position.
About Montréal
Montréal is a vibrant, multicultural city that offers an excellent quality of life for residents. The city is known for its rich cultural heritage, diverse neighborhoods, and world-class festivals. As Canada’s second-largest city, Montréal provides numerous opportunities for professional growth, cultural enrichment, and outdoor activities.
Cultural Diversity
Montréal is celebrated for its cultural diversity and welcoming atmosphere for immigrants. The city has large communities from around the world, making it an ideal destination for those relocating to Canada. The bilingual nature of the city (English and French) provides a unique cultural experience while maintaining accessibility for English speakers.
Quality of Life
Montréal offers a high quality of life with affordable housing compared to other major Canadian cities, excellent public transportation, world-class healthcare facilities, and numerous parks and recreational areas. The city’s four distinct seasons provide a variety of outdoor activities throughout the year.
