About Woking Dragon China Bistro
Woking Dragon China Bistro is a well-established restaurant in Coquitlam, BC, dedicated to providing authentic Chinese cuisine with exceptional customer service. Our establishment has built a reputation for quality food, warm hospitality, and operational excellence. As we continue to grow, we are seeking a motivated Assistant Manager to join our team and contribute to our success.
Job Summary
We are looking for an experienced Assistant Manager to oversee daily restaurant operations, ensure excellent customer experiences, and support the general manager in achieving business objectives. This is a permanent, full-time position offering competitive compensation and the opportunity to grow within our restaurant chain.
Position Details
The Assistant Manager position at Woking Dragon China Bistro involves overseeing all aspects of restaurant operations during assigned shifts. You will be responsible for maintaining high standards of service, efficiency, and food quality while supporting staff development and customer satisfaction.
Location and Work Environment
Our restaurant is located at 101-1198 Lansdowne Dr, Coquitlam, BC V3E 1J7. The work environment is fast-paced, energetic, and team-oriented. We pride ourselves on maintaining a positive workplace culture where every team member feels valued and respected.
Compensation
This position offers a competitive hourly wage of $36.60 per hour, which is well above the provincial minimum wage. The salary is based on a 40-hour work week, providing a stable and attractive income for qualified candidates.
Employment Terms
This is a permanent, full-time position with flexible hours. The position starts as soon as possible and has one vacancy available. We offer consistent scheduling with opportunities for overtime during busy periods.
Responsibilities
As Assistant Manager, you will play a crucial role in the smooth operation of our restaurant. Your responsibilities will span multiple areas of restaurant management, from staff supervision to inventory control and customer relations.
Daily Operations Management
You will be responsible for evaluating daily operations and implementing strategies to improve efficiency and service quality. This includes monitoring staff performance, ensuring all operational procedures are followed, and making real-time decisions to address any issues that arise during service hours.
Staff Management and Training
Setting staff work schedules and training team members is a key aspect of this role. You will be responsible for onboarding new staff, providing ongoing training, and fostering a positive team environment where employees can develop their skills and advance their careers.
Customer Excellence
Providing exceptional customer service and addressing customer complaints or concerns is essential. You will handle difficult situations with professionalism and ensure all customers leave with a positive impression of our establishment.
Inventory and Supply Chain
Organizing and maintaining inventory levels is critical to restaurant operations. You will track inventory, place orders with suppliers, and negotiate arrangements for food and other supplies to ensure cost-effectiveness without compromising quality.
Quality Control and Compliance
Ensuring health and safety regulations are followed is non-negotiable in our establishment. You will implement and maintain proper food handling procedures, sanitation standards, and workplace safety protocols.
Qualifications and Skills
While specific educational requirements are not listed, we are looking for candidates with relevant experience in restaurant management. The ideal candidate will demonstrate strong leadership abilities, excellent communication skills, and a passion for the food service industry.
Experience Requirements
Previous experience in a restaurant management role is highly preferred. Candidates with experience in Chinese cuisine establishments will have an advantage. We value hands-on experience that demonstrates your ability to handle the fast-paced environment of a busy restaurant.
Language Proficiency
Strong English language skills are essential for this role, as you will be communicating with staff, suppliers, and customers. Proficiency in Mandarin or other Chinese dialects would be beneficial given our cuisine focus but is not a requirement.
Educational Background
While formal education requirements are not specified, we value candidates with relevant certifications in food safety, hospitality management, or related fields. Your practical experience and demonstrated skills are equally important to us.
Benefits and Perks
Woking Dragon China Bistro offers a comprehensive benefits package to our full-time employees. While specific details of our benefits package can be discussed during the interview process, we pride ourselves on providing competitive compensation and a supportive work environment.
Professional Growth
We are committed to the professional development of our team members. As Assistant Manager, you will have opportunities to advance your career within our organization, with potential pathways toward General Manager or other leadership positions.
Work-Life Balance
We understand the importance of maintaining a healthy work-life balance. Our scheduling system is designed to provide predictability while allowing flexibility when needed. We also provide paid time off and other benefits to support our employees’ well-being.
About Coquitlam, BC
Coquitlam is a diverse and growing city in British Columbia’s Lower Mainland, offering excellent quality of life for residents. With a mix of urban amenities and natural beauty, Coquitlam provides an ideal environment for families and professionals alike.
Community and Lifestyle
The city boasts excellent schools, parks, recreational facilities, and a thriving arts and culture scene. Coquitlam’s diverse population creates a welcoming environment for newcomers from around the world, making it an ideal place for immigrants to settle and build new lives.
Transportation and Accessibility
Coquitlam offers excellent transportation options, including public transit, major highways, and easy access to Vancouver and other Lower Mainland cities. Our restaurant location is accessible by public transportation and has customer parking available.
Immigrant-Friendly Workplace
Woking Dragon China Bistro is proud to be an equal opportunity employer that values diversity and inclusion. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Cultural Diversity
Our team includes members from various cultural backgrounds, reflecting the diversity of Coquitlam itself. We celebrate these differences and recognize that diverse perspectives enrich our workplace and enhance our service to customers.
Support for Newcomers
We understand that newcomers to Canada may face unique challenges in the workforce. We provide training and support to help all employees succeed, regardless of their background or immigration status. Our management team is experienced in working with immigrants and newcomers to Canada.
How to Apply
Woking Dragon China Bistro accepts applications from Canadian citizens, permanent residents, and individuals with valid Canadian work permits. We are open to considering international candidates who are eligible to work in Canada.
Application Process
To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and qualifications. We recommend including any restaurant management experience, customer service achievements, and information about your availability.
Visa and Work Permit Information
While we welcome applications from candidates with valid Canadian work permits, all applicants must confirm their eligibility to work in Canada directly with our hiring team. We cannot provide visa sponsorship or work permit assistance at this time.
Contact Information
For more information about this position or to submit your application, please visit us at our restaurant location during business hours or contact our management team. We look forward to hearing from qualified candidates who are passionate about providing exceptional dining experiences.
