Visa Note
Harvey’s & Swiss Chalet welcomes international candidates to apply for this Food Service Supervisor position. While the employer is open to hiring candidates from diverse backgrounds, including those requiring work permits, all applicants must verify their visa/work permit eligibility directly with the employer before proceeding with their application. This is an excellent opportunity for immigrants looking to establish their career in Canada’s thriving food service industry.
About Harvey’s & Swiss Chalet
Harvey’s & Swiss Chalet is a well-established and respected name in Canada’s restaurant industry, known for delivering quality food and exceptional service to customers across the nation. As a Food Service Supervisor with this reputable company, you’ll have the opportunity to be part of a team that values professionalism, customer satisfaction, and culinary excellence. This position offers a stable career path with opportunities for growth and advancement within the company.
Location Details
This exciting opportunity is located in Timmins, Ontario (P4N 1B7), a vibrant Northern Ontario city with a diverse community and strong economic base. Timmins offers an excellent quality of life with affordable housing, beautiful natural surroundings, and a welcoming atmosphere perfect for newcomers. The city provides all the amenities of urban living while maintaining a close-knit community feel that makes it an ideal place to settle down and build a new life in Canada.
Job Overview
We are seeking a motivated and experienced Food Service Supervisor to join our team at Harvey’s & Swiss Chalet in Timmins. This is a permanent, full-time position offering competitive compensation at $20.00 per hour for a 40-hour work week. The position is available for immediate start, and we currently have two vacancies to fill. This is an excellent opportunity for someone looking to take the next step in their food service career while making a positive impact on our team and community.
Compensation and Benefits
This position offers a competitive hourly wage of $20.00, which reflects the important responsibilities and leadership required for this supervisory role. While specific benefits packages are not detailed in this posting, Harvey’s & Swiss Chalet is committed to providing comprehensive benefits to eligible employees, which may include health and dental coverage, life insurance, and other valuable perks. Full-time employees typically enjoy stability, consistent hours, and opportunities for professional development within the company.
Required Qualifications
To be considered for this Food Service Supervisor position, applicants must possess the following mandatory certifications and qualifications: Smart Serve certification, Food Safety Certificate, and Safe Food Handling certificate. These credentials demonstrate your commitment to responsible alcohol service, food safety protocols, and proper handling procedures that are essential for maintaining high standards in our food service operations. Additional experience in food service supervision or management is considered an asset.
Key Responsibilities
As Food Service Supervisor, you will play a crucial role in ensuring the smooth operation of our restaurant. Your responsibilities will include establishing methods to meet work schedules, supervising and coordinating activities of staff who prepare and portion food, and training staff in job duties, sanitation, and safety procedures. You will be responsible for estimating ingredient and supplies required for meal preparation, hiring food service staff, and ensuring that food and service meet our strict quality control standards.
Operational Leadership
In your supervisory capacity, you will establish work schedules, ensuring adequate coverage during peak hours while maintaining efficient labor costs. You will supervise and check delivery of food trolleys, ensuring that all products arrive on time and meet our quality standards. Your leadership will be essential in maintaining a positive work environment where staff feel valued, motivated, and equipped to provide excellent service to our customers.
Quality Assurance
Maintaining the highest standards of food quality and service is a primary responsibility of this role. You will ensure that all food preparation and service activities comply with company standards and health regulations. This includes monitoring food presentation, temperature control, and portion sizes, as well as conducting regular quality checks to identify and address any issues that may arise during service hours.
Staff Management
You will be directly involved in the hiring process for food service staff, conducting interviews, evaluating candidates, and making recommendations for new hires. Additionally, you will provide ongoing training and development opportunities for existing staff, helping them improve their skills and advance their careers within the company. This includes training in job duties, sanitation procedures, safety protocols, and customer service excellence.
Customer Relations
Addressing customers’ complaints or concerns promptly and professionally is a key aspect of this position. You will serve as a point of contact for customer feedback, ensuring that all issues are resolved to the customer’s satisfaction while maintaining positive relationships and protecting the restaurant’s reputation. Your ability to handle difficult situations with tact and professionalism will be essential in maintaining customer loyalty.
Inventory and Record Keeping
Maintaining accurate records of stock, repairs, sales, and wastage is another critical responsibility of this role. You will implement effective inventory control systems to minimize waste and ensure optimal stock levels. This includes conducting regular inventory counts, identifying trends in usage, and making informed purchasing decisions that balance cost-effectiveness with operational needs.
Reporting and Compliance
You will be responsible for preparing and submitting various reports related to restaurant operations, including sales reports, inventory reports, and staff performance evaluations. Additionally, you will ensure that all operations comply with health and safety regulations, liquor licensing requirements, and other relevant legislation. Your attention to detail and organizational skills will be essential in maintaining comprehensive and accurate documentation.
Immigration Information
Harvey’s & Swiss Chalet is committed to diversity and welcomes applications from qualified candidates regardless of their country of origin. This position is eligible for candidates with valid Canadian work permits, including those through the Temporary Foreign Worker Program, International Mobility Program, or other applicable immigration pathways. However, all applicants must independently verify their work authorization status and confirm eligibility with the employer before submitting their application.
How to Apply
Who can apply for this job? The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. To apply for this Food Service Supervisor position, please submit your resume, cover letter, and copies of your required certifications (Smart Serve, Food Safety Certificate, Safe Food Handling certificate) to the hiring manager at Harvey’s & Swiss Chalet, Timmins location.
Relocation Support
For international candidates relocating to Timmins, Ontario, we understand that moving to a new country presents unique challenges. While specific relocation assistance packages are not detailed in this posting, many employers in the region offer support to newcomers, including assistance with housing, community integration, and information about local services. Timmins has a growing immigrant community and various settlement services available to help newcomers successfully integrate into Canadian society.
Community Integration
Timmins offers a welcoming environment for newcomers with a variety of cultural events, language resources, and community programs designed to help immigrants build connections and establish roots in their new community. The city has excellent schools, healthcare facilities, and recreational amenities that contribute to a high quality of life. As a small but vibrant city, Timmins provides opportunities for meaningful community engagement and professional networking.
Career Growth Opportunities
This Food Service Supervisor position represents an excellent stepping stone for career advancement within Harvey’s & Swiss Chalet or the broader food service industry. Successful candidates may have opportunities to progress to senior management positions, area supervisor roles, or other leadership positions within the company. The experience gained in this role will be transferable to other food service establishments and may open doors to opportunities in larger urban centers if desired.
Why Choose Canada?
Canada is consistently ranked as one of the best countries in the world for quality of life, economic opportunity, and cultural diversity. As a newcomer, you’ll benefit from Canada’s universal healthcare system, strong social safety net, and welcoming multicultural society. The country offers pathways to permanent residency for skilled workers, and your experience in this supervisory role may contribute to your eligibility for permanent immigration through various economic immigration programs.
Application Process Timeline
This position is available to start as soon as possible, with two vacancies to be filled promptly. Applications will be reviewed on a rolling basis, so interested candidates are encouraged to apply as soon as possible. The hiring process may include an initial screening of qualifications, followed by one or more interviews, and potentially a practical assessment of food service knowledge and supervisory skills. Successful candidates will be notified of their application status in a timely manner.
Conclusion
The Food Service Supervisor position at Harvey’s & Swiss Chalet in Timmins represents an outstanding opportunity for qualified individuals seeking to advance their careers in Canada’s food service industry. With competitive compensation, comprehensive benefits, and the opportunity to work with a reputable company, this position offers stability and growth potential for both Canadian and international candidates. If you possess the required certifications and are ready to take on a leadership role in a dynamic restaurant environment, we encourage you to apply today and begin your journey with Harvey’s & Swiss Chalet.
