Welcome to EC Trading Inc.
EC Trading Inc. is excited to announce an excellent opportunity for a skilled Computer Technician to join our dynamic team in Burnaby, British Columbia. As a growing company in the technology sector, we value diverse talent and are committed to providing a welcoming environment for professionals from all backgrounds, including immigrants who are looking to establish their careers in Canada.
About EC Trading Inc.
EC Trading Inc. is a forward-thinking company dedicated to providing innovative technology solutions to our clients. Located in the heart of British Columbia’s thriving tech industry, we pride ourselves on fostering a collaborative workplace where employees can grow professionally while contributing to meaningful projects. Our team is diverse, inclusive, and supportive of individuals from various cultural and professional backgrounds.
Job Overview
We are seeking a detail-oriented and technically proficient Computer Technician to join our IT support team. This full-time, permanent position offers a competitive salary of $36.60 per hour with flexible hours to accommodate work-life balance. The ideal candidate will have a passion for technology and a commitment to providing exceptional technical support to our internal teams and clients.
Key Responsibilities
As a Computer Technician at EC Trading Inc., you will play a crucial role in maintaining our technology infrastructure and ensuring seamless operations. Your responsibilities will encompass a wide range of technical support tasks, from troubleshooting hardware and software issues to implementing network solutions and providing user training.
Daily Technical Support
You will be responsible for giving access to computer networks for authorized users, ensuring that our network security protocols are followed. This involves configuring user accounts, managing permissions, and maintaining network access logs for security and compliance purposes.
System Monitoring and Reporting
A key aspect of your role will include reporting on the performance of computer systems and networks. You will regularly monitor system health, identify potential issues before they escalate, and prepare detailed reports on system performance for management review.
User Support and Troubleshooting
You will respond to users experiencing difficulties with computer hardware, software, or network connectivity. This includes diagnosing issues, implementing solutions, and providing follow-up support to ensure problems are resolved satisfactorily.
Technical Research and Implementation
When facing complex technical challenges, you will consult user guides, technical manuals, and other documentation to research and implement effective solutions. This requires strong problem-solving skills and the ability to learn new technologies quickly.
User Training and Support
You will provide advice and training to users in response to identified difficulties. This may involve creating training materials, conducting one-on-one or group training sessions, and developing user guides to enhance overall technology literacy within the organization.
Documentation and Knowledge Management
Collecting, organizing, and maintaining a problems and solutions log will be essential for use by other technical support analysts. This documentation helps streamline troubleshooting processes and ensures consistency in technical support across the organization.
Business Systems Support
You will provide business systems, network, and Internet support to users in response to identified difficulties. This includes supporting critical business applications, ensuring data integrity, and minimizing downtime to maintain operational efficiency.
Equipment Setup and Installation
Setting up equipment for employee use will be a regular part of your duties. This involves performing or ensuring proper installation of cables, operating systems, and appropriate software to meet specific business requirements.
Web Server Management
You will perform Web-server backup and recovery operations to ensure data security and business continuity. This includes implementing backup schedules, testing recovery procedures, and maintaining web server performance and security.
Compensation and Benefits
EC Trading Inc. offers a competitive compensation package of $36.60 per hour for a 40-hour work week. While specific benefits are not detailed in this posting, we are committed to providing a comprehensive benefits package that includes health and dental coverage, retirement savings plans, and opportunities for professional development.
Work Environment
Our work environment is collaborative, inclusive, and supportive. We value diversity and believe that different perspectives contribute to innovation and success. As an immigrant to Canada, you will find a welcoming workplace where your skills and experiences are valued and respected.
Location Information
This position is based at our Burnaby location, with the specific address being 1600 Derwent Way, Delta, BC V3M 6M5. The work location is on-site, requiring the successful candidate to be physically present at our facilities during working hours. Burnaby offers an excellent quality of life with affordable housing, excellent schools, and a vibrant multicultural community.
Immigration and Visa Information
EC Trading Inc. welcomes applications from diverse candidates, including those who are not yet Canadian citizens or permanent residents. The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. However, applicants must still confirm visa/work permit eligibility directly with the employer. We are committed to supporting the integration of skilled immigrants into the Canadian workforce and can provide information on immigration processes where possible.
Qualifications and Skills
While specific education and experience requirements are not detailed in this posting, we are seeking candidates with strong technical knowledge and problem-solving abilities. The ideal candidate will have experience in computer hardware and software troubleshooting, network administration, and technical support. Certifications such as CompTIA A+, Network+, or similar will be considered advantageous.
Required Skills
Essential skills for this position include proficiency with computer operating systems, network configuration, hardware troubleshooting, and technical documentation. You should have strong analytical skills, the ability to work independently and as part of a team, and excellent communication skills to effectively assist users at all technical levels.
Preferred Skills
Preferred qualifications may include experience with specific software platforms, network security protocols, or server administration. Experience providing technical training to users and familiarity with business applications commonly used in Canadian workplaces would also be beneficial.
How to Apply
Applying for this position is straightforward, and we welcome all interested candidates who meet the basic qualifications to submit their application. We are particularly interested in hearing from skilled immigrants who are looking to build their careers in Canada’s thriving tech industry.
Application Process
To apply for the Computer Technician position at EC Trading Inc., please submit your resume and cover letter detailing your relevant experience and qualifications. In your cover letter, please include information about your work status in Canada (if applicable) and your availability to start as soon as possible. Applications should be sent to our HR department through the contact information provided below.
Who Can Apply
The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada other candidates, with or without a valid Canadian work permit. We encourage all qualified candidates to apply, regardless of their current immigration status. For those requiring work permits or sponsorship, we are open to discussing potential immigration support on a case-by-case basis.
Contact Information
For inquiries about this position or the application process, please contact our Human Resources department at [insert contact information]. When contacting us, please reference job #3459935 to ensure your application is processed correctly. We appreciate your interest in joining our team at EC Trading Inc.
About Burnaby, British Columbia
\p
Burnaby is a vibrant city located in the Metro Vancouver region of British Columbia. As one of Canada’s most diverse cities, Burnaby offers an excellent quality of life with affordable housing compared to Vancouver, world-class educational institutions, and abundant recreational opportunities. The city has a thriving tech sector and is home to many innovative companies, making it an ideal location for technology professionals.
Living in British Columbia
British Columbia is known for its stunning natural beauty, from the coastal mountains to the Pacific Ocean. The province offers a mild climate, excellent healthcare system, and a strong economy with opportunities across various sectors. Immigrants to BC benefit from a welcoming multicultural society, with services and resources specifically designed to help newcomers integrate successfully into Canadian society and the workforce.
Career Growth Opportunities
At EC Trading Inc., we are committed to the professional development of our employees. This Computer Technician position offers excellent opportunities for career advancement within our organization. As you gain experience and develop additional skills, you may have the opportunity to move into specialized technical roles, team leadership positions, or other areas of interest within our company.
Why Choose EC Trading Inc.?
Choosing to join EC Trading Inc. means becoming part of a supportive and innovative team that values diversity and professional growth. We offer competitive compensation, a flexible work schedule, and a work environment where your contributions are recognized and rewarded. For immigrants looking to establish their careers in Canada, our company provides a welcoming workplace that understands and supports the unique challenges and opportunities that come with starting a new career in a new country.
