About Canada’s Best Value Inn
Canada’s Best Value Inn is a well-established hospitality provider committed to offering comfortable accommodations and exceptional service to guests traveling through Fort St. John, British Columbia. As a growing company in the hospitality sector, we are seeking a dedicated Front Desk Supervisor to join our team and contribute to our reputation for excellence in customer service.
Position Overview
We are currently seeking a motivated Front Desk Supervisor to oversee daily front desk operations at our Fort St. John location. This is a permanent, full-time position offering competitive compensation at $25.00 per hour for 35 hours per week. The ideal candidate will have strong leadership skills and a passion for delivering outstanding guest experiences.
Location Details
Our hotel is conveniently located at 9705 Alaska Road, Fort St. John, BC V1J 1A4. Fort St. John is a vibrant northern community in British Columbia, offering a unique lifestyle with outdoor recreation opportunities, a growing economy, and a welcoming atmosphere for new residents. This on-site position provides an excellent opportunity for those looking to establish themselves in a dynamic Canadian community.
Responsibilities
As Front Desk Supervisor, you will play a crucial role in ensuring the smooth operation of our front desk and overall guest experience. Your responsibilities will include establishing work schedules and procedures, performing the same duties as the staff you supervise, preparing and submitting operational reports, and assisting clients and guests with special needs to ensure their comfort and satisfaction.
Staff Management
You will be responsible for coordinating, assigning, and reviewing work performed by front desk staff. This includes hiring and training new employees in job duties, safety procedures, and company policies. Your leadership will be essential in maintaining high standards of service and ensuring that all team members are well-equipped to handle various guest interactions and situations effectively.
Operational Duties
In addition to supervisory responsibilities, you will be expected to perform the same duties as the workers you supervise, including check-in/check-out procedures, managing reservations, handling guest inquiries, resolving issues, and ensuring all front desk operations run smoothly and efficiently.
Reporting and Administration
Accurate record-keeping and reporting are essential components of this role. You will be responsible for preparing and submitting various reports related to front desk operations, guest feedback, and staff performance. These reports help management make informed decisions to improve our services and operational efficiency.
Technical Responsibilities
You will maintain the operation of computer systems, equipment, and machinery at the front desk. This includes troubleshooting minor technical issues and arranging for repairs when necessary to ensure business continuity and maintain high standards of customer service delivery.
Compensation and Benefits
This position offers a competitive hourly wage of $25.00 for 35 hours per week. While specific benefits details are not fully outlined, Canada’s Best Value Inn is committed to providing fair compensation and a positive work environment for all employees. Additional benefits information can be obtained during the interview process.
Work Environment
Our Fort St. John location offers a professional yet welcoming work environment where teamwork and excellent customer service are valued. As Front Desk Supervisor, you will work closely with a diverse team of hospitality professionals, creating a supportive atmosphere that encourages personal and professional growth.
Who Can Apply
Canada’s Best Value Inn welcomes applications from diverse candidates, including Canadian citizens, permanent residents of Canada, and temporary residents with valid Canadian work permits. We are committed to fostering an inclusive workplace and encourage qualified candidates from all backgrounds to apply.
Immigrant Support
We understand that relocating to a new country presents unique challenges. As an employer open to international candidates, we are committed to supporting immigrants in their transition to working in Canada’s hospitality industry. We value the diverse perspectives and experiences that newcomers bring to our team.
Visa and Work Permit Information
While we welcome applications from international candidates, it is important to note that all applicants must confirm their visa and work permit eligibility directly with our hiring team. Canada’s Best Value Inn is unable to provide immigration sponsorship at this time, but we are happy to work with candidates who already have valid authorization to work in Canada.
Required Qualifications
While specific education and experience requirements are not detailed in the posting, we are seeking candidates with previous experience in front desk operations or customer service leadership roles. Strong communication skills, problem-solving abilities, and proficiency with computer systems are essential for success in this position.
How to Apply
To apply for this Front Desk Supervisor position, please submit your application through Job Bank #3455160. Applications should include your resume and a cover letter highlighting your relevant experience and why you are interested in joining our team at Canada’s Best Value Inn in Fort St. John.
Application Requirements
All applications must include a current resume detailing your work history, particularly any experience in customer service, front desk operations, or supervisory roles. A cover letter is strongly encouraged to provide context for your application and explain how your skills align with our requirements.
Application Timeline
This position starts as soon as possible and we are currently accepting applications for one vacancy. We encourage interested candidates to apply promptly to ensure consideration for this immediate opening.
Interview Process
Qualified candidates will be contacted for an interview, which may include both in-person and virtual components depending on the candidate’s location. The interview process will assess your customer service skills, leadership abilities, technical proficiency, and fit with our team culture.
About Fort St. John
Fort St. John is a thriving community in northeastern British Columbia with a population of approximately 20,000 people. Known as the “Energetic City,” it serves as the service and supply hub for the oil and gas industry in the region. The city offers excellent amenities, including schools, healthcare facilities, recreational opportunities, and a growing arts and culture scene.
Community Resources for Newcomers
For those relocating to Fort St. John, there are numerous community resources available to help with the transition. The Fort St. John Newcomer Welcome Centre provides settlement services, language training, and information about local resources to help newcomers establish themselves in the community.
Conclusion
The Front Desk Supervisor position at Canada’s Best Value Inn offers an excellent opportunity for hospitality professionals seeking leadership roles in a welcoming Canadian community. With competitive compensation, professional growth opportunities, and the chance to contribute to a respected hotel chain, this position is ideal for candidates looking to advance their careers in the hospitality industry while enjoying the unique lifestyle benefits of Fort St. John, BC.
