Visa Note
This employer is open to hiring international candidates. However, applicants must confirm visa/work permit eligibility directly with the employer before applying.
About SUBWAY
SUBWAY is one of the world’s largest and most recognized fast-food restaurant chains, operating in thousands of locations globally. With a focus on fresh ingredients and customizable sandwiches, SUBWAY has built a reputation for quality and convenience. As a Food Service Supervisor at SUBWAY, you’ll become part of a global brand that values diversity, teamwork, and customer satisfaction.
Job Overview
We are seeking a dedicated and experienced Food Service Supervisor to join our SUBWAY location in Richmond, British Columbia. This permanent, full-time position offers an hourly wage of $21.00 and the opportunity to work in a dynamic team environment. The successful candidate will be responsible for supervising daily operations, ensuring quality standards are met, and providing excellent customer service.
Location Details
Our Richmond location is situated at V6X 1A5 in beautiful British Columbia. Richmond is a diverse and vibrant city with a rich cultural mix, making it an excellent place for immigrants to settle and build a career. The city offers excellent transportation links, affordable living options, and a strong sense of community.
Work Schedule
This full-time position requires flexibility in scheduling, including morning, day, and evening shifts. The position involves working 40 hours per week, with shifts scheduled to meet the operational needs of the restaurant. The successful candidate should be prepared to work weekends and holidays as needed.
Key Responsibilities
As a Food Service Supervisor at SUBWAY, you will play a crucial role in the smooth operation of our restaurant. Your responsibilities will include requisitioning food and kitchen supplies to ensure we have everything needed for daily operations. You’ll supervise and coordinate activities of staff who prepare and portion food, ensuring all menu items are prepared according to SUBWAY’s high standards.
Staff Management
You will be responsible for training staff in job duties, sanitation procedures, and safety protocols. This includes onboarding new employees, providing ongoing training, and ensuring all team members understand and follow proper food handling and safety procedures. Your leadership will help develop a skilled and efficient team.
Inventory Management
Estimating ingredient and supplies required for meal preparation is a key aspect of this role. You’ll need to monitor inventory levels, place orders with suppliers, and ensure we maintain appropriate stock levels without excessive waste. This requires attention to detail and good organizational skills.
Quality Control
Ensuring that food and service meet quality control standards is essential to maintaining SUBWAY’s reputation. You’ll conduct regular checks on food preparation, presentation, and service to ensure consistency and excellence in every customer interaction. Your commitment to quality will directly impact customer satisfaction.
Customer Relations
Addressing customers’ complaints or concerns in a professional and courteous manner is an important part of this role. You’ll serve as a point of contact for customer issues, ensuring they are resolved promptly and effectively. This requires excellent communication skills and a customer-focused approach.
Administrative Duties
Preparing food order summaries for the chef is an administrative responsibility that helps maintain efficient kitchen operations. You’ll document orders, track inventory usage, and provide reports to management as needed. This requires attention to detail and good record-keeping skills.
Qualifications and Skills
While specific education and experience requirements are not listed, we are looking for candidates with supervisory or leadership experience in a food service environment. Strong organizational skills, excellent communication abilities, and a commitment to food safety and customer satisfaction are essential. Familiarity with SUBWAY operations or similar quick-service restaurant concepts would be an advantage.
Cultural Fit
SUBWAY values diversity and inclusivity, making it an excellent workplace for immigrants. We encourage applications from individuals with different cultural backgrounds who can bring fresh perspectives to our team. The ideal candidate will be adaptable, a team player, and committed to creating a positive work environment for all staff members.
Benefits of Working at SUBWAY
While specific benefits are not listed, SUBWAY typically offers competitive compensation and opportunities for career advancement. As a large international chain, SUBWAY provides training programs that can help you develop valuable skills in food service management. The company also offers flexible scheduling options that can accommodate various personal commitments.
Immigrant Support
As an international company, SUBWAY understands the unique challenges faced by immigrants entering the Canadian workforce. We provide on-the-job training and support to help new employees adapt to our procedures and workplace culture. Many locations have diverse staff teams, creating a welcoming environment for newcomers to Canada.
How to Apply
To apply for this Food Service Supervisor position at SUBWAY in Richmond, BC, please follow the application instructions provided by the employer. The employer accepts applications from Canadian citizens, permanent residents, and temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. However, international candidates must confirm their visa/work permit eligibility directly with the employer before applying.
Application Process
Interested candidates should submit their resume and cover letter highlighting their supervisory experience and customer service skills. Be sure to mention your availability for morning, day, and evening shifts, as this position requires flexibility in scheduling. If you have previous experience in a fast-food environment or with SUBWAY specifically, be sure to highlight this in your application.
Interview Process
Selected candidates will be invited for an interview where they can discuss their experience, qualifications, and interest in the position. The interview may include practical components to assess your food handling skills and supervisory abilities. Be prepared to discuss how you would handle various restaurant scenarios and your approach to team management.
Life in Richmond, BC
Richmond is a diverse and welcoming city with a large immigrant population, making it an ideal location for newcomers to Canada. The city offers excellent amenities, including multicultural shopping centers, diverse dining options, and numerous parks and recreational facilities. Richmond’s proximity to Vancouver provides access to additional job opportunities, cultural events, and entertainment options.
Transportation
Richmond has excellent transportation links, including public transit, cycling infrastructure, and major roadways. The city is served by several bus routes and the Canada Line SkyTrain, providing convenient access to downtown Vancouver and other surrounding areas. For those with vehicles, Richmond offers easy access to major highways and ample parking at most commercial locations.
Community Resources
Richmond offers numerous resources for immigrants, including language programs, settlement services, and cultural centers. The Richmond Public Library provides free access to computers, internet, and language learning resources. The city also hosts various cultural festivals and events throughout the year, celebrating the diverse communities that make up Richmond’s population.
Professional Development
Working at SUBWAY can provide valuable experience in food service management that can open doors to career advancement opportunities. The company offers training programs that can help you develop leadership skills, customer service expertise, and operational knowledge. Many managers start in entry-level positions and work their way up through the company.
Conclusion
This Food Service Supervisor position at SUBWAY in Richmond, BC offers an excellent opportunity for individuals with supervisory experience to join a well-established international brand. The competitive hourly wage, flexible scheduling, and potential for career advancement make this an attractive option for those looking to build a career in the food service industry. If you’re a motivated individual with strong leadership skills and a commitment to customer satisfaction, we encourage you to apply.
