Exciting Opportunity for Food Service Supervisor
Erin Ridge Dairy Queen is seeking a motivated and experienced Food Service Supervisor to join our team in beautiful St. Albert, Alberta. This full-time, permanent position offers an excellent opportunity for career growth in the food service industry with competitive compensation and flexible scheduling.
About Erin Ridge Dairy Queen
Erin Ridge Dairy Queen is a well-established food service location in the St. Albert community, known for our commitment to quality food, exceptional customer service, and positive work environment. As part of the iconic Dairy Queen brand, we pride ourselves on serving delicious treats and meals that bring joy to our customers throughout the year.
Position Overview
We are currently seeking a Food Service Supervisor to lead our team of food service professionals. This role is perfect for individuals with previous supervisory experience in the food service industry who are looking to advance their career in a supportive and dynamic environment. The position offers competitive pay at $18.00 per hour with opportunities for overtime.
Location Details
Our location is situated in St. Albert, Alberta (postal code T8N 4K6), a vibrant community northwest of Edmonton. St. Albert offers an excellent quality of life with beautiful parks, recreational facilities, and a strong sense of community. The position requires on-site work, making it an excellent opportunity for local residents or those planning to relocate to the area.
Visa Information for International Candidates
Erin Ridge Dairy Queen welcomes applications from international candidates. The employer accepts applications from Canadian citizens, permanent residents, temporary residents of Canada, and other candidates with or without a valid Canadian work permit. However, all applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with the application process.
Primary Responsibilities
As a Food Service Supervisor at Erin Ridge Dairy Queen, you will play a crucial role in ensuring the smooth operation of our food service establishment. Your primary responsibilities will include supervising and coordinating activities of staff who prepare and portion food, ensuring that all food items meet our quality standards and are prepared according to specifications.
Staff Management and Training
You will be responsible for training staff in job duties, sanitation procedures, and safety protocols. This includes developing new staff members to become proficient in all aspects of food preparation, service, and customer interaction. Your leadership will help create a positive work environment where team members feel supported and motivated to perform their best.
Quality Control Standards
Maintaining high standards of food quality and service excellence is a key aspect of this role. You will ensure that all food and service meet our rigorous quality control standards, conduct regular inspections of food preparation areas, and implement corrective actions when necessary to maintain our reputation for quality.
Customer Relations
Addressing customers’ complaints or concerns in a professional and timely manner is essential to maintaining customer satisfaction. You will serve as a point of contact for customer issues, resolve complaints effectively, and implement measures to prevent similar issues from occurring in the future.
Inventory and Stock Management
You will be responsible for maintaining accurate records of stock, repairs, sales, and wastage. This includes conducting regular inventory counts, ordering supplies as needed, and implementing inventory control procedures to minimize waste and optimize stock levels.
Reporting and Documentation
Preparing and submitting regular reports on various operational aspects is a critical function of this position. You will compile data on sales, inventory, staffing, and other relevant metrics to assist in decision-making and operational improvements.
Delivery and Logistics
Supervising and checking the delivery of food trolleys and supplies ensures that our operations run smoothly. You will coordinate with delivery personnel, verify order accuracy, and ensure that all deliveries are handled according to safety and quality standards.
Scheduling
Establishing work schedules for staff is an important responsibility that requires careful consideration of business needs, employee availability, and labor regulations. You will create schedules that ensure adequate coverage during all operating hours while respecting employee rights and preferences.
Work Schedule and Hours
This is a full-time position requiring 30 to 44 hours per week. The schedule includes morning, day, evening, and weekend shifts with flexible hours available. Overtime is available as needed, providing additional earning potential for motivated supervisors.
Salary and Compensation
The position offers a competitive hourly wage of $18.00 CDN per hour. With the potential for overtime hours, dedicated supervisors can significantly increase their earning potential. This compensation package reflects the responsibilities and requirements of the supervisory role.
Qualifications and Experience
While specific education requirements are not specified, candidates with previous supervisory experience in the food service industry will be given preference. Experience in fast food or quick service restaurants is highly desirable, as is familiarity with Dairy Queen products and procedures.
Why Work for Erin Ridge Dairy Queen?
Joining Erin Ridge Dairy Queen offers numerous benefits, including the opportunity to work with a recognized brand, develop valuable leadership skills, and become part of a supportive team environment. We value our employees and provide opportunities for professional growth and advancement within the company.
Career Growth Opportunities
Erin Ridge Dairy Queen is committed to the professional development of our team members. Supervisors who demonstrate strong leadership, operational excellence, and commitment to our values may be considered for advancement opportunities within the organization as we continue to grow and expand.
Team Environment
Our workplace culture emphasizes teamwork, respect, and mutual support. As a supervisor, you will work alongside dedicated staff members who share your passion for providing excellent customer service and quality food products. We foster an inclusive environment where diverse perspectives are valued.
Training and Development
Erin Ridge Dairy Queen provides ongoing training and development opportunities for our supervisors. This includes training on new products, updated procedures, leadership skills, and industry best practices. We invest in our people to ensure they have the knowledge and skills needed to succeed in their roles.
Customer Service Focus
At the heart of our operations is a commitment to exceptional customer service. As a supervisor, you will model and reinforce customer service excellence among your team members, ensuring that every customer interaction meets or exceeds their expectations.
Food Safety and Quality Control
We maintain the highest standards of food safety and quality control in all aspects of our operations. Supervisors play a critical role in upholding these standards by ensuring proper food handling procedures, sanitation practices, and quality assurance protocols are followed at all times.
Management Responsibilities
In addition to daily supervisory duties, this role involves various management responsibilities including performance evaluation, disciplinary actions when necessary, and implementing operational improvements. You will work closely with management to achieve business objectives and maintain operational excellence.
Reporting and Documentation
Maintaining accurate records and preparing regular reports is essential for effective supervision and operational management. You will be responsible for documenting various aspects of daily operations, including staff performance, inventory levels, customer feedback, and financial metrics.
How to Apply
To apply for this Food Service Supervisor position at Erin Ridge Dairy Queen, please submit your application through the appropriate channels. The employer accepts applications from Canadian citizens, permanent residents, temporary residents of Canada, and other candidates with or without a valid Canadian work permit. All applicants must confirm their eligibility to work in Canada directly with the employer.
Start Date
This position is available to start as soon as possible, making it an excellent opportunity for those ready to begin their career with Erin Ridge Dairy Queen promptly. There are currently two vacancies available, providing flexibility in scheduling and start dates.
Join Our Team Today
If you are a motivated individual with supervisory experience in the food service industry and are looking for a rewarding career opportunity in St. Albert, we encourage you to apply for the Food Service Supervisor position at Erin Ridge Dairy Queen. We offer competitive compensation, flexible scheduling, and a supportive work environment that values your contributions and professional development.
