Visa Note
Canada’s Best Value Inn welcomes international applicants for this Front Desk Supervisor position. However, candidates must confirm their visa/work permit eligibility directly with the employer before applying. This employer is open to hiring international candidates and may support qualified candidates with the necessary documentation for Canadian work authorization.
Job Overview
We are seeking a highly motivated and organized Front Desk Supervisor to lead our front desk team at Canada’s Best Value Inn in Prince George, BC. This is a permanent, full-time position offering competitive compensation of $25.00 per hour, with flexible hours and the opportunity to start as soon as possible. The ideal candidate will have strong leadership skills, excellent customer service abilities, and experience in the hospitality industry.
About Canada’s Best Value Inn
Canada’s Best Value Inn is a well-established hotel chain known for providing comfortable, affordable accommodations to travelers across Canada. Our Prince George location at 1630 Central Street East is conveniently situated in the heart of the city, offering easy access to local attractions, businesses, and transportation options. We pride ourselves on delivering exceptional service to our guests while creating a positive work environment for our employees.
Location Details
Our hotel is located at 1630 Central St E, Prince George, BC V2M 3C2. Prince George is the largest city in northern British Columbia and serves as the regional hub for government, transportation, and health services. The city offers a high quality of life with affordable housing, excellent schools, abundant outdoor recreational opportunities, and a growing economy making it an ideal location for those looking to relocate to Canada.
Compensation and Benefits
This Front Desk Supervisor position offers a competitive hourly wage of $25.00, with potential for performance-based increases. While specific benefits are not detailed in the posting, Canada’s Best Value Inn is committed to providing comprehensive benefits packages to eligible employees, which may include health and dental insurance, paid time off, employee discounts on accommodations, and opportunities for professional development and advancement within the company.
Work Schedule
This is a permanent, full-time position requiring 35-40 hours of work per week. The schedule includes flexible hours, which may involve evenings, weekends, and holidays as required by hotel operations. The position starts as soon as possible, with one vacancy currently available. We understand the importance of work-life balance and strive to create schedules that accommodate our employees’ needs while ensuring excellent service for our guests.
Key Responsibilities
As Front Desk Supervisor, you will be responsible for coordinating activities with other work units and departments to ensure seamless hotel operations. Your duties will include establishing work schedules and procedures for front desk staff, performing the same duties as supervised workers when needed, preparing and submitting operational reports, coordinating, assigning, and reviewing work assignments, and requisitioning materials and supplies necessary for daily operations.
Guest Services Leadership
You will oversee all front desk operations, ensuring exceptional guest experiences from check-in to check-out. This includes training and mentoring front desk staff, handling guest complaints and special requests, maintaining high standards of customer service, and implementing procedures to improve guest satisfaction. Your leadership will be instrumental in creating a positive first impression for our guests.
Staff Management
You will be responsible for managing front desk staff, including scheduling, performance evaluations, and addressing personnel issues. This involves conducting regular team meetings, providing constructive feedback, recognizing outstanding performance, and identifying opportunities for staff development. You will also collaborate with other department managers to ensure cohesive hotel operations.
Administrative Duties
Administrative responsibilities include preparing and submitting various reports such as occupancy statistics, revenue reports, and staff performance evaluations. You will maintain accurate records of guest information, reservations, and special requests. Additionally, you will be responsible for managing cash handling procedures, processing payments, and reconciling daily transactions in accordance with company policies.
Inventory Management
You will oversee the requisitioning, receiving, and inventory of materials and supplies necessary for front desk operations. This includes managing the front desk cash float, ordering office supplies, and ensuring adequate stock of guest amenities. You will work closely with the purchasing department to maintain efficient inventory levels while minimizing waste and controlling costs.
Required Qualifications
While specific education requirements are not detailed, candidates for this position should have a high school diploma or equivalent. Previous experience in a supervisory or leadership role, particularly in the hospitality industry, is highly desirable. Strong computer skills, proficiency with hotel management software, and familiarity with reservation systems are essential. Excellent communication, interpersonal, and customer service skills are critical for success in this role.
Language Proficiency
Fluency in English is required for this position, as you will be communicating with guests, staff, and management on a daily basis. Proficiency in additional languages, particularly French, is considered an asset given Canada’s bilingual nature. The ability to clearly and effectively communicate with diverse guests and team members is essential for providing excellent service and maintaining a positive work environment.
Technical Skills
Proficiency with computer systems and hotel management software is essential. Familiarity with property management systems, reservation systems, and point-of-sale systems will be required. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are critical. Experience with basic office software such as Microsoft Office Suite (Word, Excel, Outlook) is also necessary for report preparation and communication.
Why Work in Prince George?
Prince George offers an excellent quality of life with affordable housing, a low cost of living compared to major Canadian cities, and abundant opportunities for outdoor recreation. The city has a diverse economy with opportunities in various industries including healthcare, education, forestry, and transportation. The community is welcoming and supportive of newcomers, with numerous cultural events, festivals, and activities throughout the year. Prince George also boasts excellent healthcare facilities, educational institutions, and a growing arts and culture scene.
Immigration Support
Canada’s Best Value Inn is committed to supporting international employees through the immigration process. While the employer does not specify the exact level of support provided, many Canadian employers assist qualified candidates with work permit applications, and some may provide guidance on permanent residency options. Prince George has a established immigrant settlement services that can assist with housing, employment, community integration, and navigating Canadian systems.
Settling in Prince George
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For newcomers to Canada, Prince George offers several resources to help with settling in. These include immigrant settlement services, language training programs, cultural orientation sessions, and employment assistance. The city has diverse cultural communities and organizations that provide support and networking opportunities for immigrants. Prince George’s compact size makes it easy to navigate, and the friendly locals are generally welcoming to newcomers from around the world.
Application Process
To apply for this Front Desk Supervisor position, please follow the application instructions provided by Canada’s Best Value Inn. Interested candidates should submit a comprehensive resume highlighting relevant experience and qualifications, along with a cover letter expressing their interest in the position and explaining how their skills align with the requirements. Applications may be submitted online through the employer’s preferred platform or directly at the hotel location.
Required Documents
When applying for this position, international candidates should ensure they have all necessary documentation ready, including a valid passport, proof of education and professional credentials (with certified translations if not in English or French), and any relevant work experience documentation. Candidates with existing Canadian work authorization should include their work permit or permanent resident card with their application. All documents should be current and verifiable.
Contact Information
For specific questions about the application process or to confirm work permit eligibility, interested candidates should contact Canada’s Best Value Inn directly. While contact details are not provided in the job posting, applicants can typically find this information on the company website or through the Job Bank posting (#3425424). When inquiring, it is advisable to mention the specific job title and reference number to ensure your inquiry is directed to the appropriate person.
Frequently Asked Questions
Common questions from international candidates often include details about work authorization requirements, relocation assistance, and career development opportunities. While specific answers to these questions should be obtained directly from the employer, most Canadian hotels require proof of eligibility to work in Canada and may provide orientation and training to help new employees succeed in their roles.
Work Authorization
International applicants must confirm work permit eligibility directly with the employer. Canada offers various work permit programs, including the Temporary Foreign Worker Program and the International Mobility Program, depending on the specific circumstances. Some candidates may also be eligible for permanent residency through programs such as the Provincial Nominee Program or Express Entry, particularly if they have Canadian work experience or qualifications that are in demand in British Columbia.
Next Steps
If you are interested in this Front Desk Supervisor position and meet the qualifications, we encourage you to apply as soon as possible. The hiring process typically involves an initial review of applications, followed by interviews with management, and potentially a practical assessment. Successful candidates will be notified of next steps in the process. We recommend preparing thoroughly for any interviews by researching Canada’s Best Value Inn and familiarizing yourself with the hotel industry in Prince George.
Closing Statement
Canada’s Best Value Inn offers an excellent opportunity for hospitality professionals looking to advance their careers in Canada. With competitive compensation, a supportive work environment, and the chance to live in the vibrant community of Prince George, this Front Desk Supervisor position presents an attractive option for both local and international candidates. We look forward to reviewing your application and potentially welcoming you to our team.
