About Canada’s Best Value Inn
Canada’s Best Value Inn is a well-established hospitality provider committed to delivering exceptional service and comfort to guests across Canada. With a reputation for quality and value, our Prince George location at 1630 Central Street East is seeking a dedicated Front Desk Supervisor to join our team and help maintain our high standards of guest service.
Job Location
This exciting opportunity is located in Prince George, British Columbia, a vibrant city in the heart of Northern BC. Our hotel is situated at 1630 Central Street East, Prince George, BC V2M 3C2, offering convenient access to local amenities and transportation. As the largest city in northern British Columbia, Prince George provides a unique blend of urban amenities and natural beauty, making it an attractive destination for both work and lifestyle.
Position Overview
We are seeking a motivated and experienced Front Desk Supervisor to oversee the daily operations of our front desk team. This is a permanent, full-time position offering competitive compensation and opportunities for professional growth within the hospitality industry. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional guest experiences.
Compensation
This position offers a competitive hourly wage of $25.00 CAD per hour. The work schedule consists of 35 to 40 hours per week with flexible hours to accommodate both business needs and employee availability. This compensation package reflects the value we place on skilled leadership in our front operations team.
Employment Details
This is a permanent, full-time employment position with benefits that may include health coverage, dental benefits, and other company-sponsored programs. The position offers immediate availability for the right candidate, with flexible scheduling that can accommodate various lifestyle needs while maintaining optimal coverage for our guests.
Key Responsibilities
As Front Desk Supervisor, you will play a crucial role in ensuring smooth hotel operations. Your responsibilities will include coordinating activities with other departments such as housekeeping, maintenance, and food services to ensure seamless guest experiences. You will establish work schedules and procedures for front desk staff, ensuring efficient operations during all shifts.
Duties and Tasks
Your daily responsibilities will include performing the same duties as the staff you supervise, demonstrating hands-on leadership while maintaining operational efficiency. You will prepare and submit daily, weekly, and monthly reports on front desk operations, guest statistics, and financial metrics. Coordinating, assigning, and reviewing work will be essential to maintaining high service standards and ensuring all team members meet performance expectations.
Resource Management
An important aspect of this role involves requisitioning materials and supplies necessary for front desk operations. You will manage inventory effectively, ensuring that all necessary guest amenities, office supplies, and operational materials are adequately stocked. This responsibility requires attention to detail, budget awareness, and proactive planning to prevent service disruptions due to supply shortages.
Required Qualifications
While specific educational requirements are not specified, candidates with post-secondary education in hospitality management, business administration, or a related field will have a competitive advantage. Previous experience in a supervisory or leadership role within the hospitality industry is highly desirable. Strong computer skills, proficiency with reservation systems, and knowledge of front desk operations are essential for success in this position.
Language Requirements
Excellent written and verbal communication skills in English are required for this position to effectively interact with guests, team members, and management. Knowledge of additional languages, particularly French, may be considered an asset given Canada’s bilingual nature. The ability to communicate clearly and professionally in all situations is critical for maintaining our high service standards.
Benefits Package
Canada’s Best Value Inn offers a comprehensive benefits package for eligible employees. This may include extended health and dental coverage, life insurance, disability insurance, and an employee discount program for hotel stays and services. We also provide opportunities for professional development and advancement within the company, supporting your long-term career goals in the hospitality industry.
Immigration and Work Permits
Canada’s Best Value Inn is committed to diversity and welcomes applications from all qualified candidates, including immigrants and international candidates. The employer accepts applications from Canadian citizens, permanent residents, temporary residents of Canada, and other candidates with or without valid Canadian work permits. However, all applicants must confirm their visa/work permit eligibility directly with the employer before hiring.
Immigrant Support
We understand that relocating to a new country comes with unique challenges. Canada’s Best Value Inn is committed to supporting new immigrants in their transition to Canadian workplace culture. We provide orientation to Canadian hospitality standards, offer guidance on professional certification processes, and connect employees with community resources for settlement services, language training, and cultural integration programs.
Why Prince George?
Prince George offers an exceptional quality of life with affordable housing, excellent healthcare facilities, and a strong sense of community. The city boasts numerous recreational opportunities, including outdoor activities such as hiking, fishing, skiing, and wildlife viewing. With a growing economy and diverse industries, Prince George provides a stable environment for career growth while maintaining access to both urban amenities and natural wilderness.
Company Culture
At Canada’s Best Value Inn, we foster a supportive and inclusive workplace culture where every team member is valued. We recognize that our employees are the key to our success and invest in their professional development and well-being. Our company culture emphasizes teamwork, respect, excellence, and continuous improvement in service delivery to our guests.
Career Growth Opportunities
This Front Desk Supervisor position offers excellent potential for career advancement within Canada’s Best Value Inn. Successful candidates may progress to higher management positions such as Hotel Manager, Regional Operations Manager, or corporate roles in training and development. We provide clear career pathways, mentorship programs, and continuous learning opportunities to help you achieve your professional goals.
Training and Development
We believe in investing in our employees’ success through comprehensive training programs. New supervisors will receive orientation to our specific systems, procedures, and service standards. Ongoing professional development opportunities include leadership training, hospitality certifications, and industry best practices workshops. Our commitment to your growth extends beyond technical skills to include leadership development and customer service excellence.
Team Environment
Our front desk team operates in a fast-paced, dynamic environment where teamwork is essential. As Front Desk Supervisor, you will lead a diverse team of professionals dedicated to creating positive guest experiences. We value collaboration, open communication, and mutual support among team members. Your leadership will be crucial in fostering a positive work atmosphere that translates to exceptional service for our guests.
How to Apply
To apply for this Front Desk Supervisor position, please submit your resume and cover letter highlighting your relevant experience and qualifications. Applications can be submitted in person at the hotel during business hours or through online job platforms. In your application, please indicate your availability to start and any relevant work experience, particularly in supervisory roles within the hospitality industry.
Application Requirements
All applicants must include their contact information, employment history, and references in their application package. Candidates selected for an interview will be contacted directly. During the interview process, we will assess your leadership abilities, customer service orientation, problem-solving skills, and compatibility with our team culture. Be prepared to discuss how you would handle various front desk scenarios and guest situations.
Conclusion
Join Canada’s Best Value Inn in Prince George as a Front Desk Supervisor and become part of a company that values your skills and supports your growth. This position offers competitive compensation, benefits, opportunities for advancement, and the chance to make a meaningful impact on guest experiences. Whether you’re an experienced hospitality professional or a new immigrant looking to start your career in Canada, this role provides an excellent foundation for professional development in the exciting hospitality industry.
