Visa Note
Pita Pit welcomes international candidates to apply for this Restaurant Supervisor position. The employer is open to hiring individuals with or without valid Canadian work permits. However, all applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with their application. This is an excellent opportunity for immigrants looking to establish their career in Canada’s thriving food service industry.
Job Overview
Pita Pit is seeking a motivated and experienced Restaurant Supervisor to join our team in Hamilton, Ontario. As a Restaurant Supervisor, you will play a crucial role in ensuring the smooth operation of our restaurant, maintaining high standards of food quality and customer service, and leading a team of food service professionals. This permanent, full-time position offers competitive compensation at $18.00 per hour with flexible scheduling options.
Company Information
Pita Pit is a well-established restaurant chain known for its fresh, healthy pitas made to order. We pride ourselves on providing excellent customer service and maintaining a positive work environment for our employees. Our Hamilton location is part of a growing network of Pita Pit restaurants across Canada, offering career advancement opportunities for dedicated team members.
Location and Work Environment
This position is located in Hamilton, Ontario, at postal code L9C 2Y9. The work environment is on-site, requiring physical presence at the restaurant during scheduled shifts. Hamilton offers an affordable cost of living compared to Toronto, with excellent access to public transportation and a diverse, welcoming community that makes it an ideal location for immigrants establishing their new life in Canada.
Salary and Benefits
The Restaurant Supervisor position offers a competitive hourly wage of $18.00 CAD. This is a full-time position with 35 to 40 hours of work per week. While specific benefits are not listed, Pita Pit is committed to providing fair compensation and a supportive work environment. Additional benefits and compensation details can be discussed during the interview process with the hiring manager.
Employment Details
This is a permanent, full-time employment opportunity with flexible scheduling options. The position requires availability during morning, day, evening, night, and weekend shifts. The position starts as soon as possible, and there is currently one vacancy available. This stability and flexibility make it an attractive option for individuals seeking long-term employment in Canada.
Key Responsibilities
As Restaurant Supervisor at Pita Pit, you will be responsible for establishing methods to meet work schedules, supervising and coordinating activities of staff who prepare and portion food, and training staff in job duties, sanitation, and safety procedures. Your role will include estimating ingredient and supplies required for meal preparation, hiring food service staff, and ensuring that food and service meet quality control standards.
Management Duties
The Restaurant Supervisor position involves significant management responsibilities, including preparing budget and cost estimates, addressing customers’ complaints or concerns, and maintaining records of stock, repairs, sales, and wastage. You will also be responsible for preparing and submitting reports, supervising and checking assembly of trays, and supervising and checking delivery of food trolleys to ensure efficient service.
Team Leadership
A crucial aspect of this role is team leadership. You will establish work schedules for 3-4 people, including Cook (general), Food service counter attendants, and food preparers. Your leadership will be essential in creating a positive work environment, motivating team members, and ensuring that all staff members are properly trained and equipped to perform their duties effectively.
Food Quality Assurance
Maintaining the highest standards of food quality is a primary responsibility of the Restaurant Supervisor. You will oversee food preparation processes, ensure that ingredients are fresh and properly stored, and verify that all food items meet Pita Pit’s quality standards. Your attention to detail will contribute to the restaurant’s reputation for excellent food and service.
Customer Service Excellence
Providing exceptional customer service is at the heart of Pita Pit’s operations. As Restaurant Supervisor, you will address customers’ complaints or concerns professionally and efficiently, ensuring that all customers have a positive experience. Your customer service skills will help build customer loyalty and enhance the restaurant’s reputation in the Hamilton community.
Inventory Management
Effective inventory management is essential for restaurant operations. In this role, you will estimate ingredient and supplies required for meal preparation, maintain accurate records of stock, and minimize wastage. Your inventory management skills will help control costs, ensure that ingredients are always available when needed, and contribute to the restaurant’s profitability.
Financial Responsibilities
The Restaurant Supervisor position includes financial responsibilities such as preparing budget and cost estimates. You will monitor expenses, identify cost-saving opportunities, and ensure that the restaurant operates within its budget. Your financial acumen will be valuable in maintaining the restaurant’s financial health and sustainability.
Documentation and Reporting
Maintaining accurate documentation is crucial for restaurant operations. You will prepare and submit reports on various aspects of restaurant operations, including sales, inventory, staff performance, and customer feedback. Your attention to detail in documentation will provide valuable insights for management decision-making and continuous improvement.
Health and Safety Compliance
Ensuring compliance with health and safety regulations is a critical responsibility. You will train staff in sanitation and safety procedures, implement proper food handling practices, and maintain a clean and safe work environment. Your commitment to health and safety will protect both customers and staff and ensure regulatory compliance.
Staff Training and Development
Developing staff skills and knowledge is essential for maintaining high service standards. As Restaurant Supervisor, you will train staff in job duties, food preparation techniques, and customer service best practices. Your training efforts will contribute to staff retention, improved performance, and a positive work culture.
Who Can Apply
Pita Pit welcomes applications from Canadian citizens and permanent or temporary residents of Canada. The employer also accepts applications from other candidates, with or without a valid Canadian work permit. This inclusive application process makes this position accessible to international candidates seeking employment opportunities in Canada’s food service industry.
Application Process
To apply for the Restaurant Supervisor position at Pita Pit in Hamilton, ON, please follow the application instructions provided by the employer. When applying, be sure to highlight your relevant experience in restaurant supervision, team leadership, and food service operations. International applicants should include information about their work permit status or inquire about sponsorship opportunities during the application process.
How to Apply
Who can apply for this job?
The employer accepts applications from:
Canadian citizens and permanent or temporary residents of Canada
other candidates, with or without a valid Canadian work permit
Equal Opportunity Employer
Pita Pit is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and experiences. Our inclusive hiring practices ensure that all qualified candidates have the opportunity to contribute to our team and grow their careers with Pita Pit.
Conclusion
The Restaurant Supervisor position at Pita Pit in Hamilton, ON, offers an excellent opportunity for individuals with restaurant management experience to advance their careers in Canada. With competitive compensation, flexible scheduling, and a supportive work environment, this position is ideal for immigrants looking to establish themselves in the Canadian food service industry. We encourage qualified candidates to apply and join our dynamic team at Pita Pit.
